Hampshire County Council recognises the disadvantage frequently experienced by UK service personnel as a result of the fact that they can be moved at short notice.
Hampshire has one of the largest Armed Forces communities in the UK. Armed Forces personnel number over 85,000 (approximately 10% of Hampshire's population), including 1,200 reservists, 20,000 serving military personnel, 4,000 MOD civilians and 60,000 veterans.
Serving personnel are based in several towns in Hampshire.
Each base has its own welfare support service which arranges social events to reduce isolation and foster a sense of community. They are often a wealth of information on local services so it is worth checking in with them if you are new to the area.
In addition to the welfare units on the base, the RAF, Navy and Army have their own welfare services.
The Armed Forces also operate the Homefront Information & Volunteering Everywhere (HIVE) from a central location, covering Aldershot, Marchwood, Thorney and surrounding areas but any service personnel can contact this service for help and support and will be referred to if necessary.
The HIVE manages Blogs for service leavers and veterans and includes information about employment opportunities, accommodation (military and civilian options), resettlement courses and housing briefings.
Gosport, Fareham and Portsmouth areas are covered by the Royal Navy Welfare Team.
The Hampshire County Council website has information and advice for service families in Hampshire. This includes relocation information and applying for a school places.
For an easy way of finding services in Hampshire, download the Forces Connect mobile app by searching Forces Connect in the Apple app or Google Play store or access the web version on the Forces Connect website.
The armed forces covenant sets out the relationship between the nation, the government and the armed forces. It recognises that the whole nation has a moral obligation to members of the armed forces and their families and it establishes how they should expect to be treated.
The Covenant states that the children of service personnel should have the same standard of, and access to, education (including early years services) as any other UK citizen in the area in which they live.
Each town council and Hampshire County Council must have regard for the Armed Forces Covenant and most publish how they will support the Armed Forces on their website:
The NHS has also published how they will support Forces Families.
The armed forces covenant sets out the relationship between the nation, the government and the armed forces. It recognises that the whole nation has a moral obligation to members of the armed forces and their families and it establishes how they should expect to be treated.
The Covenant states that the children of service personnel should have the same standard of, and access to, education (including early years services) as any other UK citizen in the area in which they live.
Each town council and Hampshire County Council must have regard for the Armed Forces Covenant and most publish how they will support the Armed Forces on their website:
The NHS has also published how they will support Forces Families.
All schools in England receive a pupil premium for the children of serving personnel from The Department for Education (DfE) to help schools address the specific challenges children from service families face and as part of the commitment to delivering the armed forces covenant. This is called the Service Pupil Premium or SSP.
State schools, academies and free schools in England, which have children of service families in school years reception to year 11, can receive the SPP funding. It is designed to assist the school in providing the additional support that these children may need and is currently worth £310 per service child who meets the eligibility criteria.
Pupils attract SPP if they meet one of the following criteria:
Children have to be flagged as service children ahead of the autumn school census deadline. Service parents need to make the school aware of their status by talking to the head teacher or school admin staff.
In addition to this there is the DfE's ever 6 service child measure which states that that any pupil in reception to year 11, who has been flagged as a service child since the 2016 autumn school census, will continue to receive the premium.
Ex service personnel should tell the school if they left the armed forces within the last 6 years. Under the DfE's ever measure, schools will continue to receive SPP for up to 6 years for children whose parent(s) left the armed forces, provided the children were recorded as service children in a school census from 2016 onwards (prior to their parent(s) leaving the forces). The ever measure also applies when service parents divorce or separate or when a service parent dies in service.
Eligible schools receive the SPP so that they can offer mainly pastoral support during challenging times and to help mitigate the negative impact on service children of family mobility or parental deployment.
All schools in England receive a pupil premium for the children of serving personnel from The Department for Education (DfE) to help schools address the specific challenges children from service families face and as part of the commitment to delivering the armed forces covenant. This is called the Service Pupil Premium or SSP.
State schools, academies and free schools in England, which have children of service families in school years reception to year 11, can receive the SPP funding. It is designed to assist the school in providing the additional support that these children may need and is currently worth £310 per service child who meets the eligibility criteria.
Pupils attract SPP if they meet one of the following criteria:
Children have to be flagged as service children ahead of the autumn school census deadline. Service parents need to make the school aware of their status by talking to the head teacher or school admin staff.
In addition to this there is the DfE's ever 6 service child measure which states that that any pupil in reception to year 11, who has been flagged as a service child since the 2016 autumn school census, will continue to receive the premium.
Ex service personnel should tell the school if they left the armed forces within the last 6 years. Under the DfE's ever measure, schools will continue to receive SPP for up to 6 years for children whose parent(s) left the armed forces, provided the children were recorded as service children in a school census from 2016 onwards (prior to their parent(s) leaving the forces). The ever measure also applies when service parents divorce or separate or when a service parent dies in service.
Eligible schools receive the SPP so that they can offer mainly pastoral support during challenging times and to help mitigate the negative impact on service children of family mobility or parental deployment.
The government have created the Wraparound Childcare Scheme which funds out of school hours childcare for eligible children.
The Wraparound Childcare Scheme funds wraparound childcare during term time for eligible Service children aged 4 to 11 years old (up to capped rates).
You can apply for up to 20 hours per week, term time only (39 weeks per year) of wraparound childcare funding for 4- to 11-year-old children attending before and after school clubs in the UK.
Eligibility criteria
At least one partner (or single parent) must be serving as an Armed Forces
Regular (including Full Time Reserve Service Full Commitment).
· Dependent children aged 4 to 11 must attend school (including home schooled children) and be living with the Serving person for the majority of the time unless separated due to service commitments (deployment, residential courses), or when on serving on unaccompanied assignments overseas involuntarily with the family in the UK.
· The partner of the Service person must be in paid employment, starting or restarting work within the next 31 days (earning the equivalent of 16 hours at national minimum / living wage). Both partners must each have an adjusted net income of £100,000 or less per annum.
· The WAC provider must be Ofsted, or equivalent, registered, including schools and childminders.
· A Tax-Free Childcare (TFC) account must be set up with HRMC for each child that Service Personnel wants to claim the funding for.
· The childcare provider must also be signed up to the TFC scheme.
· The Service parent has either an assignment order to a UK based unit or is serving on an unaccompanied assignment overseas involuntarily with the family residing in the UK.
Service families can check if they are eligible and how to claim WAC funding by visiting the Discover My Benefits website.
Under The Equality Act 2010, a school must take positive steps to ensure that disabled pupils can fully participate in the education provided by the school, and that they can enjoy the other benefits, facilities and services that the school provides for pupils, including extracurricular activities and after school clubs.
Reasonable adjustments during the before/after school club is down to the company providing this service but access to the club is the school's responsibility. So any company that a school permit to provide clubs must be willing to admit all children and to make reasonable adjustments.
Your child should not be denied access to wrap around childcare due to their SEND needs. If this happens, you can make a complaint.
The government have created the Wraparound Childcare Scheme which funds out of school hours childcare for eligible children.
The Wraparound Childcare Scheme funds wraparound childcare during term time for eligible Service children aged 4 to 11 years old (up to capped rates).
You can apply for up to 20 hours per week, term time only (39 weeks per year) of wraparound childcare funding for 4- to 11-year-old children attending before and after school clubs in the UK.
Eligibility criteria
At least one partner (or single parent) must be serving as an Armed Forces
Regular (including Full Time Reserve Service Full Commitment).
· Dependent children aged 4 to 11 must attend school (including home schooled children) and be living with the Serving person for the majority of the time unless separated due to service commitments (deployment, residential courses), or when on serving on unaccompanied assignments overseas involuntarily with the family in the UK.
· The partner of the Service person must be in paid employment, starting or restarting work within the next 31 days (earning the equivalent of 16 hours at national minimum / living wage). Both partners must each have an adjusted net income of £100,000 or less per annum.
· The WAC provider must be Ofsted, or equivalent, registered, including schools and childminders.
· A Tax-Free Childcare (TFC) account must be set up with HRMC for each child that Service Personnel wants to claim the funding for.
· The childcare provider must also be signed up to the TFC scheme.
· The Service parent has either an assignment order to a UK based unit or is serving on an unaccompanied assignment overseas involuntarily with the family residing in the UK.
Service families can check if they are eligible and how to claim WAC funding by visiting the Discover My Benefits website.
Under The Equality Act 2010, a school must take positive steps to ensure that disabled pupils can fully participate in the education provided by the school, and that they can enjoy the other benefits, facilities and services that the school provides for pupils, including extracurricular activities and after school clubs.
Reasonable adjustments during the before/after school club is down to the company providing this service but access to the club is the school's responsibility. So any company that a school permit to provide clubs must be willing to admit all children and to make reasonable adjustments.
Your child should not be denied access to wrap around childcare due to their SEND needs. If this happens, you can make a complaint.
The Code of Practice 2015 says:
“All those with statutory responsibilities towards Service children with SEND should ensure that the impact of their policies, administrative processes and patterns of provision do not disadvantage such children because of their Service-related lifestyle.”
This means that the LA will consider the impact on your family of having an enlisted member when they assess your family for services.
The Code of Practice 2015 says:
“All those with statutory responsibilities towards Service children with SEND should ensure that the impact of their policies, administrative processes and patterns of provision do not disadvantage such children because of their Service-related lifestyle.”
This means that the LA will consider the impact on your family of having an enlisted member when they assess your family for services.
The Children's Education Advisory Service (CEAS) within the Ministry of Defence provides advice and guidance to Service parents, educational establishments and local authorities on educational issues relating to Service children, including issues relating to special educational needs and disabilities (SEND).
CEAS has created a comprehensive guide to the UK education system for forces families
If your child is receiving SEND support in a school and you have to move, schools and other education providers should ensure that mechanisms are in place to enable effective and timely receipt and dispatch of all relevant records for Service children with SEND moving between schools in the UK and overseas, to enable effective planning.
This means that if your child has SEND and you move LA, their previous school is required to transfer your child's school records within 15 school days of your child no longer being registered at that school. However, when transfer arrangements are made in advance, it is good practice for the information to be provided in time for the new school to plan ahead for your child's needs, such as arranging the teaching methods, equipment or special help that is detailed in your child's existing Individual Learning Plan.
All special needs records and documents for your child should be transferred to the new school, including any detailed background information gathered by the Special Educational Needs Co-Ordinator (SENCO), copies of Individual Learning Plans and the advice of any specialist teachers or Educational Psychologists working with your child.
It is likely that the new school will want to review your child's Individual Education Plan as soon as possible, to fully understand your child's special educational needs and the help they need in order to provide and meet those needs.
You may wish to request a copy of your child's SEND records if you are moving overseas as your child's previous school will not be able to transfer records out of England. This will ensure that any new school has the information they need to provide the right support to your child as soon as they arrive.
The Children's Education Advisory Service (CEAS) within the Ministry of Defence provides advice and guidance to Service parents, educational establishments and local authorities on educational issues relating to Service children, including issues relating to special educational needs and disabilities (SEND).
CEAS has created a comprehensive guide to the UK education system for forces families
If your child is receiving SEND support in a school and you have to move, schools and other education providers should ensure that mechanisms are in place to enable effective and timely receipt and dispatch of all relevant records for Service children with SEND moving between schools in the UK and overseas, to enable effective planning.
This means that if your child has SEND and you move LA, their previous school is required to transfer your child's school records within 15 school days of your child no longer being registered at that school. However, when transfer arrangements are made in advance, it is good practice for the information to be provided in time for the new school to plan ahead for your child's needs, such as arranging the teaching methods, equipment or special help that is detailed in your child's existing Individual Learning Plan.
All special needs records and documents for your child should be transferred to the new school, including any detailed background information gathered by the Special Educational Needs Co-Ordinator (SENCO), copies of Individual Learning Plans and the advice of any specialist teachers or Educational Psychologists working with your child.
It is likely that the new school will want to review your child's Individual Education Plan as soon as possible, to fully understand your child's special educational needs and the help they need in order to provide and meet those needs.
You may wish to request a copy of your child's SEND records if you are moving overseas as your child's previous school will not be able to transfer records out of England. This will ensure that any new school has the information they need to provide the right support to your child as soon as they arrive.
If your child has an EHCP and you move LA, the legal requirement for the new LA to start making the provision in the EHCP is set out in Regulation 15 of the Special Educational Needs and Disability Regulations 2014.
This will not happen automatically. Under the law, it happens either on the day of the move or within 15 working days of the new LA becoming aware of the move, if later. Therefore it is best for parents or young people to notify the new LA (usually the SEND team within Children's Services) in advance that they are going to be moving into the area.
The new LA then has six weeks to notify the parent or young person that the EHCP plan has been transferred and to let them know when it is going to review the EHCP plan.
As soon as the EHCP has transferred, the new LA has the same legal duties as if they had issued the EHCP plan themselves.
School placement
If it is no longer practicable for the child or young person to attend the school or college named in Section I (perhaps because it is too far away) then the LA must arrange for them to attend another appropriate school until they review and amend the EHCP.
Reviewing the EHCP
The new LA must review the EHCP within either 12 months from the EHCP being made or last reviewed, or 3 months from the date of the transfer, whichever is the later.
If the new LA wants to carry out a new EHCP needs assessment it can do so.
After a review or re-assessment the new LA could decide to:
Whichever decision the LA makes, if you disagree with it you can appeal to the SEND Tribunal.
Moving LA when your EHC needs application has not yet been completed
If you have to move and you are in the middle of the EHCP process, the new LA can apply the legal test set out in the law (section 36(8) of the Children and Families Act 2014) which states an LA must consider;
This means that even if the assessment process has been started in one LA, the new LA still has to apply the legal test themselves. If they agree to assess, they should use any reports already generated by the previous LA.
Moving LA whilst appealing to SENDIST
If you have an appeal registered with the SEND tribunal service (SENDIST), you must inform the tribunal immediately if you move house. The tribunal service will then contact the new local authority to tell them about the appeal.
The new local authority may be substituted as a party to the appeal as if they had made the decision. Your appeal will be against them, unless there are good reasons why they should not take over the appeal. If the case is transferred to the new local authority, there will be a new case management process and a new timetable for supplying evidence. The old local authority will take no further part in the appeal.
If your child has an EHCP and you move LA, the legal requirement for the new LA to start making the provision in the EHCP is set out in Regulation 15 of the Special Educational Needs and Disability Regulations 2014.
This will not happen automatically. Under the law, it happens either on the day of the move or within 15 working days of the new LA becoming aware of the move, if later. Therefore it is best for parents or young people to notify the new LA (usually the SEND team within Children's Services) in advance that they are going to be moving into the area.
The new LA then has six weeks to notify the parent or young person that the EHCP plan has been transferred and to let them know when it is going to review the EHCP plan.
As soon as the EHCP has transferred, the new LA has the same legal duties as if they had issued the EHCP plan themselves.
School placement
If it is no longer practicable for the child or young person to attend the school or college named in Section I (perhaps because it is too far away) then the LA must arrange for them to attend another appropriate school until they review and amend the EHCP.
Reviewing the EHCP
The new LA must review the EHCP within either 12 months from the EHCP being made or last reviewed, or 3 months from the date of the transfer, whichever is the later.
If the new LA wants to carry out a new EHCP needs assessment it can do so.
After a review or re-assessment the new LA could decide to:
Whichever decision the LA makes, if you disagree with it you can appeal to the SEND Tribunal.
Moving LA when your EHC needs application has not yet been completed
If you have to move and you are in the middle of the EHCP process, the new LA can apply the legal test set out in the law (section 36(8) of the Children and Families Act 2014) which states an LA must consider;
This means that even if the assessment process has been started in one LA, the new LA still has to apply the legal test themselves. If they agree to assess, they should use any reports already generated by the previous LA.
Moving LA whilst appealing to SENDIST
If you have an appeal registered with the SEND tribunal service (SENDIST), you must inform the tribunal immediately if you move house. The tribunal service will then contact the new local authority to tell them about the appeal.
The new local authority may be substituted as a party to the appeal as if they had made the decision. Your appeal will be against them, unless there are good reasons why they should not take over the appeal. If the case is transferred to the new local authority, there will be a new case management process and a new timetable for supplying evidence. The old local authority will take no further part in the appeal.
Where a child or young person with an EHCP moves to Northern Ireland, Wales or Scotland, the old authority should send a copy of the EHCP to the new authority or board, although there is no obligation on the new authority or board to continue to maintain it.
If you are transferred abroad, your child's EHCP will no longer have any effect as they are not recognised overseas.
Where a child or young person with an EHCP moves to Northern Ireland, Wales or Scotland, the old authority should send a copy of the EHCP to the new authority or board, although there is no obligation on the new authority or board to continue to maintain it.
If you are transferred abroad, your child's EHCP will no longer have any effect as they are not recognised overseas.
If you need physical adaptions to your home to make it accessible for a person with a disability you can apply for help for these adaptions to be made.
If you need physical adaptions to your home to make it accessible for a person with a disability you can apply for help for these adaptions to be made.
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Little Troopers at School project aim to educate schools, about the unique needs through circumstance of military children. Their aim is to ensure all military children get fair and consistent support within their education setting wherever that may be, for all circumstances and however many times they move schools. |
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Service Children In State Schools is a voluntary affiliated network of state- maintained schools in England that have any number of Service children on roll. SCISS is led by a National Executive Advisory Committee (NEAC) comprising of headteachers; Local Authority officers/advisers; representatives from the three Armed Forces Families Federations and representatives from the Service Children Progression Alliance (SCiP), the DfE and the MOD's Global Education Team. |
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The Forces Additional Needs and Disability Forum (FANDF) is a tri- Service group for Serving personnel, reservists and their families who have a child or adult dependent with an additional need and/or disability. The FANDF is a unique group as it is run by a committee of members whose vision is the ensure that all ‘Forces families with additional needs and disabilities receive the support they need’. |
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The Army Families Federation (AFF) is the independent voice of Army families and works hard to improve the quality of life for Army families around the world — on any aspect that is affected by the Army lifestyle. |
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Royal British Veterans Enterprise (RBVE) is a national charity supporting the Armed Forces, people with disabilities and people who are unemployed. We improve lives every day by inspiring those we help and supporting them to find work and lead independent lives. |
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RNBT gives help in cases of need, to serving and former Navel Ratings and Royal Marines other ranks, including reservists. They also support the children and families as well. |
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A combination of public, private and charity sectors offering one-stop assistance pro bono to Armed Forces veterans, merchant navy in hostilities and their families needing help following military service. This includes legal, housing, financial, employment help and mental health support from psychiatrists, psychologists and counsellors. Agencies include The Royal British Legion (TRBL), SSAFA, Combat Stress and a mix of locally based charities. |
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Help and support for veterans of the Armed Forces or currently serving, their families and loved ones, whatever the illness or injury. Help for Heroes assist with empowerment to regain purpose and have a positive impact on society. Support covers injury, illness, mental health and wellbeing, recovery program courses, welfare and financial support and career recovery and support. |
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The RAF Benevolent Fund is the RAF's leading welfare charity. They support all serving and former members of the RAF as well as their partners and dependent children. They also support reservists, those who completed National Service, widows and widowers and former members of the Royal Observer Corps. |
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RAF Families Federation supports individuals and their families transitioning from HM Armed Forces with advice and support in all areas, including support to gain financial assistance from relevant organisations - housing advice, advice on welfare, money and debt management, addiction and mental health issues. |
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A national bereavement and Veteran support charity which ensures parents, widows and children of families bereaved through a military death can access practical support throughout the UK. |
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This service provides financial, social and emotional care and support to all members of the British Armed Forces, past and present, and their families. The Legion supports service leavers to find employment and can also provide advice and guidance to partners and dependents of serving personnel. |
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This charity offers a lifetime of support to soldiers and former soldiers from the British Army and their immediate families including includes housing, education, training and employment. Support is offered to very young serving families to cope with a sudden bereavement or traumatic loss and providing wide-ranging support to wounded soldiers. The charity also supports older veterans and their widows or widowers when they find themselves lonely or isolated. |
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The Royal Navy and Royal Marines Charity support sailors, marines and their families for life. |
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This charity supports with schools, housing, work, finances, planning for the future, postings overseas, relationships and health. They offer a confidential service. |
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Ripple Pond supports adult family members of physically or psychologically injured British Armed Forces personnel and veterans by connecting them together to reduce feelings of isolation, rebuild confidence and self-esteem, develop resilience and to work towards a more positive state of mental health. |
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The first point of contact for Veterans seeking support, this organisation puts Veterans and families in touch with the organisations best placed to help with the information, advice and support they need — from healthcare and housing to employability, finances, personal relationships and more. |
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The Career Transition Partnership are the official provider of resettlement and have supported leavers of the Armed Forces for over 20 years as they transition from the military into civilian life. |
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Care after Combat are dedicated to providing support to former British Armed Forces personnel who have come into contact with the justice system and their families.
Many veterans face significant challenges when reintegrating into civilian life. Care after Combat provide personalised mentorship and comprehensive support services. |
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Little Troopers at School project aim to educate schools, about the unique needs through circumstance of military children. Their aim is to ensure all military children get fair and consistent support within their education setting wherever that may be, for all circumstances and however many times they move schools. |
|
|
Service Children In State Schools is a voluntary affiliated network of state- maintained schools in England that have any number of Service children on roll. SCISS is led by a National Executive Advisory Committee (NEAC) comprising of headteachers; Local Authority officers/advisers; representatives from the three Armed Forces Families Federations and representatives from the Service Children Progression Alliance (SCiP), the DfE and the MOD's Global Education Team. |
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|
The Forces Additional Needs and Disability Forum (FANDF) is a tri- Service group for Serving personnel, reservists and their families who have a child or adult dependent with an additional need and/or disability. The FANDF is a unique group as it is run by a committee of members whose vision is the ensure that all ‘Forces families with additional needs and disabilities receive the support they need’. |
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The Army Families Federation (AFF) is the independent voice of Army families and works hard to improve the quality of life for Army families around the world — on any aspect that is affected by the Army lifestyle. |
|
|
Royal British Veterans Enterprise (RBVE) is a national charity supporting the Armed Forces, people with disabilities and people who are unemployed. We improve lives every day by inspiring those we help and supporting them to find work and lead independent lives. |
|
|
RNBT gives help in cases of need, to serving and former Navel Ratings and Royal Marines other ranks, including reservists. They also support the children and families as well. |
|
|
A combination of public, private and charity sectors offering one-stop assistance pro bono to Armed Forces veterans, merchant navy in hostilities and their families needing help following military service. This includes legal, housing, financial, employment help and mental health support from psychiatrists, psychologists and counsellors. Agencies include The Royal British Legion (TRBL), SSAFA, Combat Stress and a mix of locally based charities. |
|
|
Help and support for veterans of the Armed Forces or currently serving, their families and loved ones, whatever the illness or injury. Help for Heroes assist with empowerment to regain purpose and have a positive impact on society. Support covers injury, illness, mental health and wellbeing, recovery program courses, welfare and financial support and career recovery and support. |
|
|
The RAF Benevolent Fund is the RAF's leading welfare charity. They support all serving and former members of the RAF as well as their partners and dependent children. They also support reservists, those who completed National Service, widows and widowers and former members of the Royal Observer Corps. |
|
|
RAF Families Federation supports individuals and their families transitioning from HM Armed Forces with advice and support in all areas, including support to gain financial assistance from relevant organisations - housing advice, advice on welfare, money and debt management, addiction and mental health issues. |
|
|
A national bereavement and Veteran support charity which ensures parents, widows and children of families bereaved through a military death can access practical support throughout the UK. |
|
|
This service provides financial, social and emotional care and support to all members of the British Armed Forces, past and present, and their families. The Legion supports service leavers to find employment and can also provide advice and guidance to partners and dependents of serving personnel. |
|
|
This charity offers a lifetime of support to soldiers and former soldiers from the British Army and their immediate families including includes housing, education, training and employment. Support is offered to very young serving families to cope with a sudden bereavement or traumatic loss and providing wide-ranging support to wounded soldiers. The charity also supports older veterans and their widows or widowers when they find themselves lonely or isolated. |
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|
The Royal Navy and Royal Marines Charity support sailors, marines and their families for life. |
|
|
This charity supports with schools, housing, work, finances, planning for the future, postings overseas, relationships and health. They offer a confidential service. |
|
|
Ripple Pond supports adult family members of physically or psychologically injured British Armed Forces personnel and veterans by connecting them together to reduce feelings of isolation, rebuild confidence and self-esteem, develop resilience and to work towards a more positive state of mental health. |
|
|
The first point of contact for Veterans seeking support, this organisation puts Veterans and families in touch with the organisations best placed to help with the information, advice and support they need — from healthcare and housing to employability, finances, personal relationships and more. |
|
|
The Career Transition Partnership are the official provider of resettlement and have supported leavers of the Armed Forces for over 20 years as they transition from the military into civilian life. |
|
|
Care after Combat are dedicated to providing support to former British Armed Forces personnel who have come into contact with the justice system and their families.
Many veterans face significant challenges when reintegrating into civilian life. Care after Combat provide personalised mentorship and comprehensive support services. |