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Creative multi-agency solutions

Turning Shared Challenged into Collective Impact

In every community, there are moments when we identify a gap in services, a vulnerable group left unsupported, or a complex issue that no single agency can solve alone. This is where the power of collaboration shines.

This page showcases real-world examples of creative multi-agency solutions—initiatives born from the recognition that together, we can do more. These are stories of transformation, where diverse partners came together to tackle pressing challenges with innovation, empathy, and shared purpose.

From identification to joint planning, and through to implementation and measurable impact, each project featured here reflects a journey of trust-building, creative thinking, and relentless commitment. These stories highlight how multi-agency collaboration can lead to innovative services, stronger communities, and better outcomes for those who need it most.

Explore the journeys. Be inspired. And imagine what we can achieve together.

Welcome to Hockley House video

 

Partners Involved: Educational Psychology,  School Improvement Service,  Primary Behaviour Service,  EMTAS, Health (school nurses),  MHST practitioners,  Specialist Teacher Advisors,  Therapists, Virtual School,  Inclusion Support Service, Youth Justice Service, Education Settings.​

The Challenge​

The challenge was to support the needs of vulnerable children and young people (CYP), including those with SEND, enhance inclusion, and improve educational engagement within school settings. Obstacles included identifying key issues and challenges faced by schools, addressing the impact of key events on student engagement, and coordinating support from various services. This challenge impacted the service by requiring close collaboration between school leadership teams and local authority professionals. For service users, it meant addressing the needs of vulnerable CYP more effectively and improving their educational outcomes. ​

Action Taken​

The project involved 21 schools across Hampshire, led by Dr. Rebecca Murphy, Hampshire's Principal Educational Psychologist. Actions taken included: ​

Conducting Making an Action Plan (MAP) meetings facilitated by Educational Psychologists to identify key concerns and agree on priorities and actions. ​

Implementing action plans with support from various services such as Educational Psychology, School Improvement Service, Primary Behaviour Service, EMTAS, Health (school nurses), MHST practitioners, Specialist Teacher Advisors, Therapists, Virtual School, Inclusion Support Service, and Youth Justice Service. ​

Adapting MAP meetings to be empowering, hopeful, reflective, inspiring, creative, and inclusive. ​

Learning gained included the importance of creating a reflective space for school leadership to identify challenges and the value of close collaboration with local authority professionals. Children, young people, and parents/carers were involved through person-centred planning approaches. ​

Achievement ​

The project successfully addressed challenges such as transition, relational practice policy creation and review, individual support for complex needs, support for neurodivergent girls, well-being support for leadership teams, implementation of Ordinarily Available Provision, and attendance at school and in classes. Baseline information was obtained, and the impact was measured using agreed measures with school leadership teams. ​

Impact​

Positive impacts included enhanced inclusion and educational engagement for vulnerable CYP, improved support for neurodivergent girls, and well-being support for leadership teams. The project also supported staff in implementing Ordinarily Available Provision and improved attendance. The impact was measured through baseline information and agreed measures with school leadership teams. 

Testimonial​

 "The MAP meeting structure has been empowering and hopeful, allowing us to identify key challenges and work collaboratively to address them." – School Leadership Team ​

"The support from various services has been invaluable in enhancing inclusion and improving educational engagement for our vulnerable students." – Feedback from participating schools 

 

Partners Involved: Educational Psychology,  School Improvement Service,  Primary Behaviour Service,  EMTAS, Health (school nurses),  MHST practitioners,  Specialist Teacher Advisors,  Therapists, Virtual School,  Inclusion Support Service, Youth Justice Service, Education Settings.​

The Challenge​

The challenge was to support the needs of vulnerable children and young people (CYP), including those with SEND, enhance inclusion, and improve educational engagement within school settings. Obstacles included identifying key issues and challenges faced by schools, addressing the impact of key events on student engagement, and coordinating support from various services. This challenge impacted the service by requiring close collaboration between school leadership teams and local authority professionals. For service users, it meant addressing the needs of vulnerable CYP more effectively and improving their educational outcomes. ​

Action Taken​

The project involved 21 schools across Hampshire, led by Dr. Rebecca Murphy, Hampshire's Principal Educational Psychologist. Actions taken included: ​

Conducting Making an Action Plan (MAP) meetings facilitated by Educational Psychologists to identify key concerns and agree on priorities and actions. ​

Implementing action plans with support from various services such as Educational Psychology, School Improvement Service, Primary Behaviour Service, EMTAS, Health (school nurses), MHST practitioners, Specialist Teacher Advisors, Therapists, Virtual School, Inclusion Support Service, and Youth Justice Service. ​

Adapting MAP meetings to be empowering, hopeful, reflective, inspiring, creative, and inclusive. ​

Learning gained included the importance of creating a reflective space for school leadership to identify challenges and the value of close collaboration with local authority professionals. Children, young people, and parents/carers were involved through person-centred planning approaches. ​

Achievement ​

The project successfully addressed challenges such as transition, relational practice policy creation and review, individual support for complex needs, support for neurodivergent girls, well-being support for leadership teams, implementation of Ordinarily Available Provision, and attendance at school and in classes. Baseline information was obtained, and the impact was measured using agreed measures with school leadership teams. ​

Impact​

Positive impacts included enhanced inclusion and educational engagement for vulnerable CYP, improved support for neurodivergent girls, and well-being support for leadership teams. The project also supported staff in implementing Ordinarily Available Provision and improved attendance. The impact was measured through baseline information and agreed measures with school leadership teams. 

Testimonial​

 "The MAP meeting structure has been empowering and hopeful, allowing us to identify key challenges and work collaboratively to address them." – School Leadership Team ​

"The support from various services has been invaluable in enhancing inclusion and improving educational engagement for our vulnerable students." – Feedback from participating schools 

 

Partners Involved: Educational Psychology, School Improvement Service, Specialist Teacher Advisors,  Infant, Junior and Primary Education Settings. ​

The Challenge​

The challenge was to improve inclusion for neurodiverse children and young people (CYP) in mainstream schools. Obstacles included addressing the diverse needs of neurodiverse CYP, enhancing staff understanding and skills, and creating a sense of belonging for these students. This challenge impacted the service by requiring tailored support and training for school staff. For service users, it meant ensuring neurodiverse CYP received appropriate support and felt included in their school environment.   ​

Action Taken​

The project involved 42 infant, junior, and primary schools, providing a combination of support from the School Improvement Team, Specialist Teacher Advisory Service (STAS), and Educational Psychologists (EPs). Actions taken included: ​

Offering a menu of support activities such as parent/carer forums, reviewing school behaviour policies, audits of inclusive practice, staff coaching and training, and developing a sense of belonging for neurodiverse CYP. ​

Conducting 'Sensory Environment' and 'Communication Friendly Classroom' audits to assess and improve school environments. ​

Delivering school-based training sessions on topics like 'Understanding the Needs of Neurodiverse Children', 'The Sensory and Physical Environment and Toolbox of Strategies', and 'The Communication Friendly Classroom and Communication Strategies Across the Curriculum'. ​

Providing online sessions to support problem-solving in specific areas. ​

Learning gained included the importance of tailored support for neurodiverse CYP and the value of inclusive practices. Children, young people, and parents/carers were involved through forums and feedback mechanisms.  ​

Achievement ​

The project successfully improved inclusion for neurodiverse CYP in participating schools. Schools received audits and training that enhanced staff understanding and skills, leading to better support for neurodiverse students. The project also developed a sense of belonging for these students, improving their educational engagement and overall well-being. ​

Impact​

Positive impacts included enhanced staff knowledge and skills, improved support for neurodiverse CYP, and a stronger sense of belonging for these students. The project also led to better educational engagement and well-being for neurodiverse CYP. The impact was measured through feedback from schools and audits of inclusive practices. ​

Schools taking part in PINS can also register for a course on delivering ‘Understanding Myself’ group, which is co-produced with neurodiverse CYP and is underpinned by numerous psychological theories and practices. The core aims of the intervention are to increase self-awareness, help others understand the needs of neurodiverse CYP and improve self-esteem and build confidence  ​

Testimonial​

"The support from STAS and EPs has been invaluable in improving inclusion for our neurodiverse students. The training sessions have greatly enhanced our staff's understanding and skills." – Feedback from participating schools ​

"The audits and training have helped us create a more inclusive environment, ensuring our neurodiverse students feel supported and included." – School Leadership Team ​

Audit Feedback:  

'It was a great opportunity to seek advice that we can then share with staff to make them reflect on their classrooms and the impact they have on children and adults. From a management point of view the report assists action planning regarding the school environment and further development of it.'  ​

'It was great to look at school through a different lens. It was surprising what we no longer see as we are in school all the time.'​

'We have spaces which are less overwhelming for the pupils to use and this has been beneficial to them in support them with their regulation. '

 

Partners Involved: Educational Psychology, School Improvement Service, Specialist Teacher Advisors,  Infant, Junior and Primary Education Settings. ​

The Challenge​

The challenge was to improve inclusion for neurodiverse children and young people (CYP) in mainstream schools. Obstacles included addressing the diverse needs of neurodiverse CYP, enhancing staff understanding and skills, and creating a sense of belonging for these students. This challenge impacted the service by requiring tailored support and training for school staff. For service users, it meant ensuring neurodiverse CYP received appropriate support and felt included in their school environment.   ​

Action Taken​

The project involved 42 infant, junior, and primary schools, providing a combination of support from the School Improvement Team, Specialist Teacher Advisory Service (STAS), and Educational Psychologists (EPs). Actions taken included: ​

Offering a menu of support activities such as parent/carer forums, reviewing school behaviour policies, audits of inclusive practice, staff coaching and training, and developing a sense of belonging for neurodiverse CYP. ​

Conducting 'Sensory Environment' and 'Communication Friendly Classroom' audits to assess and improve school environments. ​

Delivering school-based training sessions on topics like 'Understanding the Needs of Neurodiverse Children', 'The Sensory and Physical Environment and Toolbox of Strategies', and 'The Communication Friendly Classroom and Communication Strategies Across the Curriculum'. ​

Providing online sessions to support problem-solving in specific areas. ​

Learning gained included the importance of tailored support for neurodiverse CYP and the value of inclusive practices. Children, young people, and parents/carers were involved through forums and feedback mechanisms.  ​

Achievement ​

The project successfully improved inclusion for neurodiverse CYP in participating schools. Schools received audits and training that enhanced staff understanding and skills, leading to better support for neurodiverse students. The project also developed a sense of belonging for these students, improving their educational engagement and overall well-being. ​

Impact​

Positive impacts included enhanced staff knowledge and skills, improved support for neurodiverse CYP, and a stronger sense of belonging for these students. The project also led to better educational engagement and well-being for neurodiverse CYP. The impact was measured through feedback from schools and audits of inclusive practices. ​

Schools taking part in PINS can also register for a course on delivering ‘Understanding Myself’ group, which is co-produced with neurodiverse CYP and is underpinned by numerous psychological theories and practices. The core aims of the intervention are to increase self-awareness, help others understand the needs of neurodiverse CYP and improve self-esteem and build confidence  ​

Testimonial​

"The support from STAS and EPs has been invaluable in improving inclusion for our neurodiverse students. The training sessions have greatly enhanced our staff's understanding and skills." – Feedback from participating schools ​

"The audits and training have helped us create a more inclusive environment, ensuring our neurodiverse students feel supported and included." – School Leadership Team ​

Audit Feedback:  

'It was a great opportunity to seek advice that we can then share with staff to make them reflect on their classrooms and the impact they have on children and adults. From a management point of view the report assists action planning regarding the school environment and further development of it.'  ​

'It was great to look at school through a different lens. It was surprising what we no longer see as we are in school all the time.'​

'We have spaces which are less overwhelming for the pupils to use and this has been beneficial to them in support them with their regulation. '

 

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