Your local council can give you advice and support about many housing issues. They can help you stay in your current home, or help you move to somewhere new. They can also explain the types of housing that might be available in your area.
Your council can help if:
- You have a problem with your housing.
- You are homeless or worried that you might become homeless.
- You want to apply for local housing and need to know how it works.
- You need information about Disabled Facilities Grants to help you stay in your home.
- You are worried about the condition or safety of your home.
- You need help finding money for a deposit or rent in advance.
- You want to apply for housing benefit or council tax benefit.
- You need advice about where to get support with other housing issues.
Important to know
Hampshire has a very high demand for council and housing association homes. This means waiting times can be long. These homes are not usually a quick solution.
The best place to start is by talking to your local district or borough council. Each council has its own rules about who can apply for housing, but all councils must provide housing advice.
How council housing applications usually work
- Some councils have housing registers or waiting lists.
- Others use allocation pools.
- You will need to fill in a housing application.
- The council will check your information and decide what size or type of home you need.
- People with the greatest need are usually given higher priority.
Your council’s rules (called an allocations policy) are normally available on their website.
Choice‑Based Lettings (CBL)
In some areas, councils use a system called Choice‑Based Lettings. This means:
- Homes that are available are advertised.
- You can show interest in a property (this is called bidding).
- The council then looks at everyone who bid and offers the home to the person with the highest priority.
Homechoice Hampshire is the choice based letting platform for Hampshire.
