How to use this website | Hampshire CTSH

Connect to Support Hampshire is an online resource for people of all ages in Hampshire. Its aim is to help you stay independent, manage your own care and signpost you to information and advice for you and your family. You can find local groups, activities and services within your community as well as care providers, childcare options and other paid services that may help you.

Connect to Support Hampshire is not an advice service and cannot respond to individual queries. If you need personal advice about your care and support, please contact your local Social Care department.

People Places Lives (UK) Ltd own and manage this website on behalf of Hampshire County Council.

Whether you are a resident or a professional, this guide will help you navigate and get the most from the site.

Connect to Support Hampshire has a range of care and support services in Hampshire including:

community groups and activities for people of all ages
help at home services such as cleaners, gardeners and handymen
regulated care providers and care homes
sport and exercise
food banks
Childcare and Early Year's providers
Support for families with SEND

Connect to Support Hampshire also has information pages with useful content on various topics from staying independent, information for carers, young carers, and those caring for a child, equipment around the house, information about the Hampshire Local Offer, emotional health and wellbeing for young people, and information for young people and care leavers.

There may be some services provided for Hampshire residents who live in neighbouring counties. Use these links to find information and advice about care and support in these areas:

Bournemouth, Christchurch and Poole Dorset Wiltshire Surrey Isle of Wight

Connect to Support Hampshire is an online resource for people of all ages in Hampshire. Its aim is to help you stay independent, manage your own care and signpost you to information and advice for you and your family. You can find local groups, activities and services within your community as well as care providers, childcare options and other paid services that may help you.

Connect to Support Hampshire is not an advice service and cannot respond to individual queries. If you need personal advice about your care and support, please contact your local Social Care department.

People Places Lives (UK) Ltd own and manage this website on behalf of Hampshire County Council.

Whether you are a resident or a professional, this guide will help you navigate and get the most from the site.

Connect to Support Hampshire has a range of care and support services in Hampshire including:

community groups and activities for people of all ages
help at home services such as cleaners, gardeners and handymen
regulated care providers and care homes
sport and exercise
food banks
Childcare and Early Year's providers
Support for families with SEND

Connect to Support Hampshire also has information pages with useful content on various topics from staying independent, information for carers, young carers, and those caring for a child, equipment around the house, information about the Hampshire Local Offer, emotional health and wellbeing for young people, and information for young people and care leavers.

There may be some services provided for Hampshire residents who live in neighbouring counties. Use these links to find information and advice about care and support in these areas:

Bournemouth, Christchurch and Poole Dorset Wiltshire Surrey Isle of Wight

There are different ways you can use this directory to find the information you are looking for, such as;

Keyword search

Go to the Connect to Support Hampshire homepage
In the search bar, type a keyword such as 'dementia'
Add a town or postcode to refine results in your area. You don't need to add a town or postcode if you want Hampshire wide results
Click search

Tip on using the search bar

Our search is an AND search which means it looks for results that contain all the words you have searched. This type of search is helpful to make searches more accurate and not bring back pages of less relevant results. For example, if you search “personal care” the search will only show results that contain both the words “personal” and “care”.

It is best to stick to 1 or 2 keywords. If you don’t get many results back, try reducing the amount of words in your search term.

Use the picture icons

You can also click on the tile icons to get more specific results. For example, choose “Community Directory” which will take you to the Community Directory pages for you to explore different activities and services.

Filters within the directories

Go to Connect to Support Hampshire homepage
Click on Community Directory, Care homes, Home care or Marketplace
Use the filters on the lefthand side for example: Specific needs, Community support/activities
Expand a filter by clicking the arrow icon
Location
Click on Show map on left hand side this opens the map and red arrows show you where services are located.
If you click on an arrow for a town listings will be shown and by clicking on the name highlighted in blue it will take you to that listings page.

You can reset your filters and start again by selecting the 'reset filter' button.

There are different ways you can use this directory to find the information you are looking for, such as;

Keyword search

Go to the Connect to Support Hampshire homepage
In the search bar, type a keyword such as 'dementia'
Add a town or postcode to refine results in your area. You don't need to add a town or postcode if you want Hampshire wide results
Click search

Tip on using the search bar

Our search is an AND search which means it looks for results that contain all the words you have searched. This type of search is helpful to make searches more accurate and not bring back pages of less relevant results. For example, if you search “personal care” the search will only show results that contain both the words “personal” and “care”.

It is best to stick to 1 or 2 keywords. If you don’t get many results back, try reducing the amount of words in your search term.

Use the picture icons

You can also click on the tile icons to get more specific results. For example, choose “Community Directory” which will take you to the Community Directory pages for you to explore different activities and services.

Filters within the directories

Go to Connect to Support Hampshire homepage
Click on Community Directory, Care homes, Home care or Marketplace
Use the filters on the lefthand side for example: Specific needs, Community support/activities
Expand a filter by clicking the arrow icon
Location
Click on Show map on left hand side this opens the map and red arrows show you where services are located.
If you click on an arrow for a town listings will be shown and by clicking on the name highlighted in blue it will take you to that listings page.

You can reset your filters and start again by selecting the 'reset filter' button.

If you aren't too sure where to start, use our simple Information Finder tool.

It will find relevant information, advice and services for you or someone you support. It is simple to use - you do not need to complete every section. Just click on the sections which are relevant and tick the box against the topics which you would like some help with.

Press ‘Go to results’ at the end. We will provide you with links to information which you can explore now, or email to yourself or someone else.

If you aren't too sure where to start, use our simple Information Finder tool.

It will find relevant information, advice and services for you or someone you support. It is simple to use - you do not need to complete every section. Just click on the sections which are relevant and tick the box against the topics which you would like some help with.

Press ‘Go to results’ at the end. We will provide you with links to information which you can explore now, or email to yourself or someone else.

We have worked hard to make this site accessible to a wide audience and to ensure a better experience for all users and all technologies. However, we welcome any comments, suggestions or feedback you have. Please contact us using the feedback button at the bottom of this page.

Take a look at our Buyers guide for useful information when using the Connect to Support Hampshire directories.

Yes. Each page has the accessibility button, provided by Userway.

This button allows you to change the font size, colour contrast, amend text spacing and more.

The Ability Net website also has lots of information to help make your device easier to use.

Yes. Each page has the accessibility button, provided by Userway.

This button allows you to change the font size, colour contrast, amend text spacing and more.

The Ability Net website also has lots of information to help make your device easier to use.

When you are searching in any of the directories, you will see 'Add to favourites' as an option for individual listings on the search results page. Click on this for any listings you want to save to a shortlist. You will see 'Added' appear. When you have finished adding your favourites, go to the 'My favourites' button at the top right of the screen to create a booklet. The individual listings will be compiled into a pdf booklet which you can print or email.