If you have problems with home security, answering the door, fitting a door chain or a key safe, there are services that can help:
How to report a cold caller
Very often work is unnecessary, of poor quality or excessively priced. The trader may harass, pressure or even try to scare you into having the work done.
If you have been affected in this way or are concerned about a doorstep caller, please call the Hampshire Trading Standards Doorstep Crime Section on 01962 833666*.
Trained officers can provide help and advice on how to deal with such callers in the future and can attend the incident at short notice if the trader is:
* Officers from the Doorstep Crime Section are available Monday to Friday between
Scams by post and telephone
Hampshire Trading Standards warns that an estimated three million people fall victim to scams each year. Scams such as bogus lotteries, prize draws and miracle health cures arrive by post or telephone and target elderly people and
Always be sceptical about any unsolicited offers and never part with money or give your bank or credit card details to obtain a prize or an offer that is too good to be true. Don’t be rushed into making an instant decision and don’t ring premium rate numbers (starting 090) to claim a prize or arrange a parcel delivery.
For further advice or if you are worried that you, or someone close to you, has been a victim of a scam, contact the Citizens Advice Consumer Helpline on 03454 04 05 06.
Visit the website for the latest information and advice on scams and doorstep crime in Hampshire.
Reducing nuisance junk mail and telephone calls
There is a lot of equipment which can help you to feel safe in your home, as well as when you are going out, including care technology such as pendant alarms, sensors and GPS trackers. See our Equipment and adaptations section.
You can use this form to register any query or complaint you may have about this website or any of the content within it. Simply fill in the details below and this will be sent directly to us to investigate. We will always try and respond within one working day.
Page Reference: Staying safe in your home