Public and Community transport

Where to find information

Hampshire County Council’s passenger transport website gives useful information about public, community and voluntary transport around the county.  You can search for community transport schemes and wheelchair-accessible taxis in your area, including those offering transport for hospital and GP appointments. They also produce a number of useful travel guides. You can contact Passenger Transport on 0300 555 1388 or email them.

Public transport information from Portsmouth City Council.

Public transport information from Southampton City Council.

You can also check out public transport information and plan your journey on the Traveline website.

You can find accessibility information about individual stations on the National Rail website.

See our information about concessionary travel and discounts.

Low-floor bus services

Bus services are increasingly being operated by low-floor buses, many of which are accessible to wheelchair users. The driver can usually lower the front of the bus to make getting on and off easier.

Ask your local bus company whether your service is operated by low-floor buses.

Journey Assistance Cards

You may need a little extra help whilst making your journey on public transport. It could be, for example, that you have trouble seeing or hearing or you need time to reach your seat. If you do not feel comfortable speaking to the driver in front of other people to ask for assistance, you may find it helpful to use a Journey Assistance Card. You can print out and use these cards to show the driver, in a discreet way, what help you may need. Journey Assistance Cards 

N.B. These are not 'official' cards recognised by all operators and we cannot guarantee that you will receive the assistance you are asking for. Some bus operators, however, such as the First group, do produce these cards and drivers have undertaken awareness training.

Other transport options

• If you are unable to find public or community transport solutions, your local Good Neighbours group (Hampshire, including Portsmouth) or Communicare in Southampton may have volunteer drivers who are able to help.

• View a list of local accessible transport providers (you will need to pay for these services)