Where to find information
Hampshire County Council’s passenger transport website gives useful information about public, community and voluntary transport around the county. They also produce a number of useful travel guides.
You can contact Passenger Transport on 0300 555 1388 or email them.
You can also check out public transport information and plan your journey on the Traveline website.
DisabledGo have Access Guides for stations throughout Hampshire.
Low floor bus services
Bus services are increasingly being operated by low floor buses, many of which are accessible to wheelchair users. The driver can usually lower the front of the bus to make getting on and off easier.
Ask your local bus company whether your service is operated by low floor buses.
- Emsworth & District Motor Company
- Mervyn's Coaches
- More bus
- National Express - Live Coach Information
- Reading Buses
- Salisbury Reds
- Wheelers Connect
Taxishare and carshare schemes
In areas where bus services have been withdrawn, a number of services have been introduced using taxis or private hire cars. These operate to a timetable but you must book your seat in advance. Concessionary passes are accepted for free travel, in a similar way to travel by bus. Some services use wheelchair-accessible taxis.
‘Cango’ public bus services
All Cango buses have easy-access, low floor doors, are wheelchair accessible and can pick up people who have mobility problems near to their homes. Cango bus services operate around Andover, between Basingstoke and Alresford and between New Milton, Sway and Lymington in the New Forest. Concessionary passes are accepted for free travel.
‘Dial a ride’ and ‘Call & Go’
These services provide door to door transport using specially adapted minibuses.
Dial a Ride is for people who find it difficult or impossible to use public transport because they are frail or disabled. Call & Go is similar but is also available to people whose travel needs are not met by local bus services. The minibuses can accommodate wheelchair users and people with walking aids.
Dial a Ride operates in: Basingstoke & Deane, Eastleigh Borough, Fareham, Gosport, Rushmoor, Test Valley and Winchester districts.
Call & Go operates in: East Hampshire, Hart (called “Fleet Link”), Havant and New Forest.
Journey Assistance Cards
You may need a little extra help whilst making your journey on public transport. It could be, for example, that you have trouble seeing or hearing or you need time to reach your seat. You can print out and use these cards to show the driver, in a discreet way, what help you may need. Journey Assistance Cards
Other transport options
• View a list of local Disabled Friendly Taxis and Private Hire Operators
• If you are unable to find public or community transport solutions, your local Good Neighbours group may have volunteer drivers who are able to help.