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How to contact us if you need help or support

🆘 Need Help or Support?

If you need advice, support or are worried about something, contact Hampshire Children's Services. Whether you have questions about housing, money, education, relationships, health or your wellbeing, someone can help.

NorthWest Care Leavers Team - 01256 776187 nw.careleavers@hants.gov.uk

Refugee team 1 0370 7795807

Refugee Team 2 – 0370 7790752

SouthWest Care Leavers Team – 02380 383402 SouthWest.Care.Leavers@hants.gov.uk

Not sure who to contact?

📞 Call Children's Services:
0300 555 1384

📧 Email Children's Services:
childrens.services@hants.gov.uk

Opening hours

  • Monday to Thursday: 8:30am to 5:00pm
  • Friday: 8:30am to 4:30pm

You may have to wait a while for us to answer the phone. We apologise for this. We will answer your call as soon as we can.

🌙 Need Help Outside Office Hours?

If you need urgent support when Children's Services is closed, call the Out of Hours Service:

📞 0300 555 1373

Save these numbers in your phone so you have them ready if you need them.

Remember:

 You do not have to deal with problems on your own. If you are struggling, worried about your safety, at risk of losing your home, or need advice and support, get in touch as soon as possible. The earlier you ask for help, the easier it can be to find the right support.