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I am in custody or are in trouble with the police

If you are in a secure hospital, youth offending institution, or prison, you will still be supported as a care leaver.

You are not on your own — your support continues while you are there and when you leave.

Important: Let people know you are a care leaver

It is really important to tell staff that you are a care leaver.

This helps make sure:

  • you get the right support
  • services work together
  • your rights are recognised

What this means for you

Even if you are in custody or hospital:

  • You still have the right to support
  • You will still have a Personal Advisor (PA)
  • Your Pathway Plan will continue
  • Plans will be made for your future

If you have lost contact with services You can come back for support at any time.

  • You can ask for help up to age 25
  • A Personal Advisor will be allocated to you
  • We will work with you again to understand your needs

Being arrested, attending court, or becoming involved with the criminal justice system can be stressful and confusing. If this happens, you do not have to navigate it alone.

If you are a child in care under 18, your social worker may be contacted to support you, and an Appropriate Adult can be provided to help you understand what is happening and make sure your rights are upheld during police interviews and other processes. If you do not know if your social worker has been told, ask the police to contact them. The Hampshire Youth Justice Service may also provide support if you are involved in criminal proceedings.

Your social worker can do joint visits with the youth offending team and look at next steps with you and will explore ways with you to prevent re-offending.

If court proceedings began before your 18th birthday, you may continue to receive support from the Youth Justice Service after turning 18 if the court decides your case will continue to be dealt with through the youth justice system.

If you are over 18 but under 25, tell your Personal Adviser or Leaving Care Team if you do not have an allocated PA, as soon as possible if you are arrested or involved with the criminal justice system, as they may be able to provide support, advice and help you access other services.

If you are a care leaver aged 18 or over and are considered vulnerable, the police may arrange support from an Appropriate Adult. You should also contact your Personal Adviser or leaving care team as soon as possible so they can help you understand your options and access any support you need.

You can also speak to your Personal Adviser if you are worried about criminal exploitation, serious violence, or involvement in gangs. They can help you access specialist support services.

Being arrested, attending court, or becoming involved with the criminal justice system can be stressful and confusing. If this happens, you do not have to navigate it alone.

If you are a child in care under 18, your social worker may be contacted to support you, and an Appropriate Adult can be provided to help you understand what is happening and make sure your rights are upheld during police interviews and other processes. If you do not know if your social worker has been told, ask the police to contact them. The Hampshire Youth Justice Service may also provide support if you are involved in criminal proceedings.

Your social worker can do joint visits with the youth offending team and look at next steps with you and will explore ways with you to prevent re-offending.

If court proceedings began before your 18th birthday, you may continue to receive support from the Youth Justice Service after turning 18 if the court decides your case will continue to be dealt with through the youth justice system.

If you are over 18 but under 25, tell your Personal Adviser or Leaving Care Team if you do not have an allocated PA, as soon as possible if you are arrested or involved with the criminal justice system, as they may be able to provide support, advice and help you access other services.

If you are a care leaver aged 18 or over and are considered vulnerable, the police may arrange support from an Appropriate Adult. You should also contact your Personal Adviser or leaving care team as soon as possible so they can help you understand your options and access any support you need.

You can also speak to your Personal Adviser if you are worried about criminal exploitation, serious violence, or involvement in gangs. They can help you access specialist support services.

While you are in custody:

  • Your PA should visit you in custody as soon as they are able to and maintain regular contact to update your Pathway Plan.
  • Your plan will continue
  • We will work with services to prepare for your next steps
  • Your PA and prison staff will collaborate to prepare for your release, ensuring you have stable accommodation and appropriate welfare benefits sorted in advance.
  • Make sure your voice is heard when decisions are made

Planning for release

  • Your PA will work with staff to plan your release
  • This includes:
    • somewhere safe to live
    • support with money and benefits
    • access to education, training or work

When you leave

We will support you to:

  • Find somewhere safe and stable to live
  • Get into education, training, or work
  • Access health and wellbeing support
  • Rebuild relationships and connections (if right for you)

You still matter

Being in custody or hospital does not change your right to support.

We are here to help you plan your next steps and move forward.

Get support

If you're in custody and need support, or you're preparing for release, you can contact the leaving care team for advice, planning and help with next steps. Contact us by calling 0300 555 1384.

Office Hours:
  • Monday to Thursday: 8:30 am – 5:00 pm
  • Friday: 8:30 am – 4:30 pm

While you are in custody:

  • Your PA should visit you in custody as soon as they are able to and maintain regular contact to update your Pathway Plan.
  • Your plan will continue
  • We will work with services to prepare for your next steps
  • Your PA and prison staff will collaborate to prepare for your release, ensuring you have stable accommodation and appropriate welfare benefits sorted in advance.
  • Make sure your voice is heard when decisions are made

Planning for release

  • Your PA will work with staff to plan your release
  • This includes:
    • somewhere safe to live
    • support with money and benefits
    • access to education, training or work

When you leave

We will support you to:

  • Find somewhere safe and stable to live
  • Get into education, training, or work
  • Access health and wellbeing support
  • Rebuild relationships and connections (if right for you)

You still matter

Being in custody or hospital does not change your right to support.

We are here to help you plan your next steps and move forward.

Get support

If you're in custody and need support, or you're preparing for release, you can contact the leaving care team for advice, planning and help with next steps. Contact us by calling 0300 555 1384.

Office Hours:
  • Monday to Thursday: 8:30 am – 5:00 pm
  • Friday: 8:30 am – 4:30 pm

If you are in custody, or have a family member in prison, Spurgeons provides support to help families stay connected and maintain positive relationships. Spurgeons works with children, young people, parents and carers who are affected by imprisonment.

Their support includes:

  • information and guidance before, during and after prison visits
  • one-to-one support and casework
  • parenting courses and workshops
  • family days and extended visits
  • support to help maintain family relationships during imprisonment
  • family resettlement support to help families prepare for release and return to the community.  

At HMP/YOI Winchester, Spurgeons provides family support services, family days, parenting courses and advice for families affected by imprisonment. Staff are available through the Visitors Centre to offer practical information and support.

Find out more: Spurgeons Prison Family Support Services

If you are in custody, or have a family member in prison, Spurgeons provides support to help families stay connected and maintain positive relationships. Spurgeons works with children, young people, parents and carers who are affected by imprisonment.

Their support includes:

  • information and guidance before, during and after prison visits
  • one-to-one support and casework
  • parenting courses and workshops
  • family days and extended visits
  • support to help maintain family relationships during imprisonment
  • family resettlement support to help families prepare for release and return to the community.  

At HMP/YOI Winchester, Spurgeons provides family support services, family days, parenting courses and advice for families affected by imprisonment. Staff are available through the Visitors Centre to offer practical information and support.

Find out more: Spurgeons Prison Family Support Services

For specialist guidance, you can contact the following organisations:

 

For specialist guidance, you can contact the following organisations: