If SEN Support is not enough, you can:
- Ask your college to review your support
- Ask for an EHCP assessment (you can do this yourself up to age 25)
You can use this example letter to help you make a complaint:
[Your Name]
[Your Address]
[Your Email / Phone number]
[Date]
To:
[College Name]
[College Address or Email]
Subject: Complaint about lack of SEN Support
Dear Sir/Madam,
I am writing to complain about the support I am receiving at college.
I have Special Educational Needs and/or a Disability (SEND), and I need support to help me take part in my course.
About me
- My name is: [Your name]
- My course is: [Course name]
- I have: [e.g. autism, ADHD, learning difficulty, anxiety, etc.]
My concerns
I am worried because I am not getting the support I need.
For example:
- I do not have the support that was agreed
- I am not getting help in lessons
- Staff do not understand my needs
- Reasonable adjustments are not being made
- I am struggling to stay in class or keep up with work
(Explain in your own words what is happening)
How this is affecting me
This is affecting me in these ways:
- I find it hard to learn and keep up
- I feel stressed, anxious, or overwhelmed
- I may be missing lessons or falling behind
- It is affecting my confidence
(Add anything else important to you)
What should be happening
I understand that the college should:
- Provide support for students with SEND
- Make reasonable adjustments
- Follow my support plan
What I would like to happen
I would like the college to:
- Put the right support in place
- Review my needs and support plan
- Meet with me (and my parent/carer if needed)
- Make sure staff understand my needs
(Be clear about what would help you)
Next steps
Please can you:
- Respond to this complaint within [e.g. 10 working days]
- Tell me what will be done to fix this
If this is not resolved, I may need to take further steps.
Thank you for your time and support.
Yours sincerely,
[Your name]