Extra care/retirement housing
|Day care and outreach support||Day care
|Personal assistants in care||Personal assistants to employ
Personal assistant introductory agencies
Handyperson / repairs
Meals and laundry
|Health and wellbeing||Activities / therapies
Sport / exercise
Nothing! There are no sign up or ongoing fees to be included in this directory. Our aim is simply to enable Hampshire residents to find the right services and providers for their needs
Code of Conduct
As part of the registration process, ALL providers need to agree to abide by our Code of Conduct.
Qualifications or checks which you may need
As indicated in the Code of Conduct, you may also need to provide details to show that you have the necessary professional qualifications and/or show that you are registered with the appropriate regulatory body for the services you provide (for example, the Care Quality Commission), if this is relevant.
If you are a provider organisation, you will need to complete your own checks to ensure staff and volunteers are appropriate to deliver services. Where staff or volunteers are in direct contact with vulnerable adults, you must carry out an assessment to identify if the role should be subject to a DBS check.
Checks or accreditations which we would encourage providers to have
Accreditations and checks provide reassurance for potential customers.
Self-employed individuals providing services to vulnerable adults in their homes (eg handyperson services, mobile hairdressers) are encouraged to apply for a basic DBS check. (You can only request a ‘basic’ check for yourself. If you’re self-employed, an organisation you’re working with can get a standard, enhanced or enhanced with barred lists check for you, where the role is eligible).
We would encourage all organisations, or individuals, who are not registered with a regulatory body, or a member of a professional association, to register with the Trading Standards directory Buy with Confidence. Businesses are checked and vetted by Hampshire County Council Trading Standards. This provides peace of mind for customers as well as signposting clients to your business.
All relevant qualifications, accreditations and memberships of professional bodies will be checked and reviewed before you are added to the Marketplace and will be displayed on your listing
See example listing here (Please note that we are still refining our design so this is just an example).
You can select the areas you cover from a list of 45 main towns in Hampshire. It is no problem if you only select one
To apply is easy:
• If you are a CQC registered care home, complete our online form here.
• If you are a CQC registered home care agency complete our online form here.
• All other providers complete the online form here.
If you need any further information or help you can contact us at:
Tel: 03300 582 690
Once your listing is live, you can amend your details at any time by using this online form to let us know what changes you would like.
Or you can contact our support team at:
Tel: 03300 582 690
There will also be an annual review with all providers to ensure we have the most up to date information.
Residents have told us that they prefer to have an idea of potential costs upfront to help them to make an informed decision about who to contact.
We appreciate that, for some providers, it may be difficult to provide exact costs as these may vary. However, the more information you can provide to residents (eg, daily or hourly rates, price ranges for specific services) the more likely they are to contact you.
Users will have two options:
No problem. Our support team are happy to help. Call us on 03300 582 690, or email firstname.lastname@example.org
You can use this form to register any query or complaint you may have about this website or any of the content within it. Simply fill in the details below and this will be sent directly to us to investigate. We will always try and respond within one working day.
Page Reference: Market Place Provider Information V2