We’re constantly working to make Connect to Support Hampshire as accessible and usable as possible. We are currently compliant with level AA of the Web Content Accessibility Guidelines (WCAG).
If you find that you cannot access any of our content, please let us know by using the ‘Feedback’ button at the bottom of each page or by emailing us. We will make every reasonable effort to either remove the barrier or provide the information in a format that you find acceptable.
You can increase the size of the text very easily on this website or any other website.
On a phone or tablet
The accessibility settings of your own device will allow you to change the basic text size for all websites that you visit. Look in your device settings for the correct options.
You can also tap or pinch/pull the screen to zoom in to any part of a page.
On a desktop or laptop computer
If you have a Windows computer or laptop there will be a button with ‘CTRL’ written on it on your keyboard.
If you have a MAC computer or laptop, you will have a button on your keyboard with this symbol
To make the text on the page larger or smaller, press and hold down the CTRL or button and then press the ‘+’ or ‘-’ button.
You can keep pressing + button multiple times to keep increasing the text size.
Ctrl and - (minus) keys reduce the text size.
Ctrl and 0 (zero) resets the text size back to your browser default.
Cmd and - (minus) keys reduce the text size.
Cmd and 0 (zero) resets the text size back to your browser default.
AbilityNet provides guides on how to increase text size on different devices.
The site is set up to be used by screen reading software. If you have any problems with this please let us know by using the ‘Feeback’ button or by emailing us.
You can change the colour of the text and background colour by clicking on the letter symbols at the top of the page.
There are four options: black text on a white background, yellow text on a black background, black text on a yellow background and dark blue text on a light blue background.
Looking for something? Every page is in the Sitemap and, with less clutter on the page, it may be easier for you to see the section or page you are looking for here.
Click on 'Sitemap' at the top of the page.
Because different parts of this website can be searched in different ways, we do not have one search bar for the whole website.
We tell you where to look and how to search for information on our ‘About this site / FAQs’ page. You can access this page at any time by clicking on the ‘Help’ button at the top of each page.
You can change the language on the website by selecting the drop-down list of languages from the Google button at the top of the page.
Please note that when web pages are translated into other languages this may impact on the effectiveness of a screen reader set to read English.
This website gives links to many other websites. Words in blue are the link you click on.
Some websites do not let you use a back button to get back to Connect to Support Hampshire. So we have decided to open all of these links in a new window or tab. This symbol at the end of the words in blue tells you that the link will open in a new window or tab.
On computers or laptops, the new tab, with the website you have clicked on, will open on the right and Connect to Support Hampshire will stay open. To go back to Connect to Support Hampshire, just click on the tab to the left.
On your phone, the new website will also open a new tab or window. Just open your ‘tabs’ to tap on the Connect to Support Hampshire tab to get back to this website.
We have tried to keep most of the information on this website as web pages. We do include some Portable Document Format (PDF) files. To view and print PDF files, you must have Adobe Acrobat Reader (or an equivalent PDF viewer) installed. You can download a free pdf reader.
All downloadable documents, such as PDFs, which have been published on this website have been checked with the PAVE accessibility checker.
We cannot guarantee that documents on other websites we link to have been checked.
Date this page was last reviewed: May 2018
You can use this form to register any query or complaint you may have about this website or any of the content within it. Simply fill in the details below and this will be sent directly to us to investigate. We will always try and respond within one working day.
Page Reference: Accessibility Statement
If you need help using shop4support call the shop4support Helpdesk on
0333 600 6330 or email firstname.lastname@example.org
If you have a question about social care, please contact your council.
Find out who your council is here.