Carers are people who provide unpaid practical or emotional support to a family member, a friend or another person who needs help or support to manage daily activities.
A carer may be looking after
Carers may be adults caring for other adults. They may be parents looking after children who have a medical condition or disability. There are also young carers (under 18) caring
The closeness of the relationship means that care can include emotional support for the person they support. Some carers do not call themselves carers. They just see themselves as a husband, wife, parent, relative, friend or neighbour. Sometimes there can be more than one carer supporting someone as part of a family or community network. At times, the carer may not be recognised as a carer by the person they are caring for.
Caring for someone can be tiring and stressful. Carers can focus so much on the needs of the person they are caring for that they neglect their own health and wellbeing. If you are a carer, it is very important that you also look after yourself.
This page gives you information about the support that is available to you.
Carers have the right to:
Our Community directory contains details for many local and national organisations providing support to carers. These include general carers organisations and those related to specific conditions or disabilities.
See our information page on Breaks and emergency help.
Carers UK provides a wealth of information and support including:
CareTeam - homecare coordinator is an app that allows friends, family and neighbours to securely share important information about caring for an adult at home.
National Careline – Phone 0800 0699 784 - for older people and their relatives who need advice.
Carers Trust is a national organisation of carers' support services with a network of independently managed centres across the UK. The centres provide a range of services, including information and advice on benefits, care and access to services, advocacy, support and practical help for carers.
Mobilise is an online community of unpaid carers offering support, advice and 'virtual cuppas'.
The local authority can carry out a carer's assessment. These are usually carried out by the Adult Social Care department or sometimes by an organisation on their behalf. Some offer the choice of an initial online self-assessment.
Regardless of where you live as a carer, the responsibility for carrying out a carer's assessment is with the local authority where the person who you are caring for lives. If there is more than one local authority involved, they will consider how best to work together and help you to access the necessary information and support.
To assess if you are eligible for support, the local authority will need to consider three questions:
If you are eligible for support, the local authority will look not only at the support available from your council (such as, for example, respite services for the person you care for to give you a break) but will also look at the support options you are able to access from your community.
For more information and to request an assessment:
You can register your details with your doctor’s practice so that your notes are tagged to indicate that you are a carer or that the patient is a cared-for person. It will help your GP if they are aware of your caring responsibilities and the potential impact of your caring responsibilities on your own health. The doctor’s receptionist can then also take account of your needs as a carer when trying to arrange appointment times that fit in with your caring responsibilities.
Hampshire Carers Partnership Board have produced the following documents:
If you are no longer able to care
It is natural to worry about what will happen to the person you care for if or when you are no longer able to care for them. No one likes to think about a time when they may no longer be able to carry out a caring role. But planning how the person you support should be cared for in the future can give you, and them, peace of mind so do not be afraid to start a conversation.
If the person you care for is not currently receiving any paid-for care services, but might do in the future, you should also read our Paying for care information.
Advance health care planning
Advanced care plans can be completed with the person you are caring for so they can express their wishes for the future. Advanced care plans are voluntary and are not legally binding but can be a helpful tool to help consider the future.
Making future decisions
The person you care for may consider making a Lasting Power of Attorney (LPA) which gives another person legal authority to make decisions on their behalf.
A property and financial affairs LPA can either take effect immediately or when a person loses mental capacity to make decisions about their property and finance and this can be specified. The health and welfare LPA can only be used when they lose mental capacity to make those decisions.
Making a will
If you don't have a will, your money, belongings and property will be split up under the Rules of Intestacy.
Writing a will is the only way to say who benefits after your death. A will can also help you make provision for a dependant who is unable to care for themselves.
You can find out how to make a will on the Citizens Advice website.
See our information about preparing for an emergency
See our Equipment and adaptations section for information about equipment to help you and the person you care for. This includes care technology equipment (such as pendant alarms, falls sensors and GPS trackers) to keep someone safe and independent and provide reassurance for carers.
Long-distance caregiving may not always be easy but there are ways to make it work. Here are some suggestions which may help.
Make a plan
A good way to start is to learn about their situation, the potential difficulties they face and the level of help they need. Make notes about your loved one's medical condition and any legal or financial issues. Consider whether a Lasting Power of Attorney would be appropriate.
Keep a list of contact numbers: GP, insurance information, account numbers and other important details.
If you are able to share caregiving with a sibling or other relatives, it may help to discuss how this will work best for you all. Will you take turns doing certain things for your relative? Will you take on different responsibilities? Who will step in if you are away?
Make use of technology and equipment
Use technology such as Skype, Zoom or WhatsApp to keep in touch with your loved one or to make their home easier for them to manage. If they are able to use a device, help them to get online so that they can do their shopping, banking and other tasks from home if they are unable to get out. See the relevant sections on our Staying Independent page.
Find out what local support or care is available
Research what support may be available for your loved one in their area – from their local authority or from community organisations or support groups.
If they live in Hampshire, all the information you need should be on this website. If they live in another county, the best place to go for initial information would be the Adult Social Care department of the local authority where they live. Many local authority areas have Connect to Support websites like this.
See our Managing at Home section for more information.
Be prepared for emergencies
Think about what you would do if you if your loved one had an emergency. If you can, make a list of friends, relatives or neighbours that live close to your relative, who you could call on at short notice. You may need to travel at short notice so make sure you have money set aside for this. If you work or have other responsibilities, think how this would be managed if you had to be absent for a while – can you make a contingency plan?
Look after yourself
You may not be providing ‘direct’ care but caring from a distance can still sometimes be emotionally exhausting. There can be added stresses when you are not living close by. Try to build a support network and make use of support organisations as listed in the sections above.
You can use this form to register any query or complaint you may have about this website or any of the content within it. Simply fill in the details below and this will be sent directly to us to investigate. We will always try and respond within one working day.
Page Reference: Carer support and advice