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Where can I live when I leave care as a Former Relevant Care Leaver?

Finding the right place to live is an important part of becoming more independent, and you won’t have to figure this out on your own. 
  • You will have a Personal Advisor (PA)
  • We will stay in touch
  • We will support you
  • We will help you learn the skills you need
This section explains the different housing options available to you as a Former Relevant Care Leaver, and the support we can provide to help you find somewhere safe, suitable and right for you. 

You’ll also find information about the help you can get with things like rent, setting up your home, and learning the skills you need to live independently, so you feel confident and supported wherever you live.

Need help?

👉 Speak to your Personal Advisor (PA)
👉 Or contact Children’s Services

You don’t have to do this alone.

You are entitled to support from a Personal Adviser and regular reviews of your Pathway Plan.

Your PA will visit you in your accommodation to make sure it is safe, suitable, and meeting your needs.

They will help you understand your housing options and make informed decisions about where you live. Housing can be complicated, so before you turn 18, we will work with you to understand the choices available and how they may affect your future.

Everyone's housing journey is different. You may move through several stages before finding the option that is right for you. Your views and wishes are important, and you will be fully involved in decisions about your accommodation. We also have a Hampshire Care Leaver Housing Pack which provides more detailed information and guidance that your PA can help you access.

Your PA will work with you to complete your Pathway Plan and Independent Living Skills Assessment (ILSA). These help us understand your goals, what support you may need, and the steps required to achieve your housing plans. They will be reviewed regularly and used to support you in accessing suitable accommodation.

You are entitled to support from a Personal Adviser and regular reviews of your Pathway Plan.

Your PA will visit you in your accommodation to make sure it is safe, suitable, and meeting your needs.

They will help you understand your housing options and make informed decisions about where you live. Housing can be complicated, so before you turn 18, we will work with you to understand the choices available and how they may affect your future.

Everyone's housing journey is different. You may move through several stages before finding the option that is right for you. Your views and wishes are important, and you will be fully involved in decisions about your accommodation. We also have a Hampshire Care Leaver Housing Pack which provides more detailed information and guidance that your PA can help you access.

Your PA will work with you to complete your Pathway Plan and Independent Living Skills Assessment (ILSA). These help us understand your goals, what support you may need, and the steps required to achieve your housing plans. They will be reviewed regularly and used to support you in accessing suitable accommodation.

You can receive advice and support to help you find suitable accommodation. Housing options may include:

  • Staying Put with former foster carers until age 21
  • Supported accommodation
  • Supported lodgings
  • Private rented accommodation
  • Social housing
  • Living with family or friends

Your PA will help you understand the different options and consider which may be right for you and you will always be provided with bags to pack your belongings to help you move.

We will always try to match available accommodation to your needs. After age 18, you can choose whether to accept any accommodation offered. We will also encourage you to register with your local district or borough council housing register from age 16, or as early as possible, so that social housing remains an option if you need it in the future. We work closely with local housing teams across Hampshire to support care leavers.

You can receive advice and support to help you find suitable accommodation. Housing options may include:

  • Staying Put with former foster carers until age 21
  • Supported accommodation
  • Supported lodgings
  • Private rented accommodation
  • Social housing
  • Living with family or friends

Your PA will help you understand the different options and consider which may be right for you and you will always be provided with bags to pack your belongings to help you move.

We will always try to match available accommodation to your needs. After age 18, you can choose whether to accept any accommodation offered. We will also encourage you to register with your local district or borough council housing register from age 16, or as early as possible, so that social housing remains an option if you need it in the future. We work closely with local housing teams across Hampshire to support care leavers.

Staying Put

"Staying Put" allows you to remain living with your foster carers after you turn 18.

This arrangement requires agreement from everyone involved. You will become a lodger, have a tenancy agreement, and continue receiving support from your former foster carers. You will usually be expected to contribute to your living costs through work income or Universal Credit Housing Allowance.

Staying Put gives you extra time to develop your independent living skills in a familiar environment. The arrangement normally ends by age 21, although some former foster carers may choose to continue renting a room to you after that.

Supported Accommodation

Supported accommodation comes in many different forms. Often, it involves living with other young people in a shared setting.

These placements provide support to help you develop independence while preparing for more permanent housing. There will usually be house rules which everyone is expected to follow, helping to create a safe and positive living environment.

Supported accommodation is the main type of accommodation that the Care Leavers Team can arrange. Placements are usually time-limited and based on the level of support you need.

Some settings have staff available at all times, while others provide support at specific times. Your PA and accommodation staff will work with you to develop your independent living skills.

Most supported accommodation providers will ask you to contribute towards your rent, usually using Universal Credit Housing Allowance. Your PA will help you understand how this works.

Supported Lodgings

Supported Lodgings offer a more independent experience while still providing support.

You will live with a host and receive additional support from a support worker. Together, they will help you build the confidence and skills needed to move into more independent accommodation in the future.

You will have a tenancy agreement and will agree expectations and house rules with your host. Rent is usually paid from your income or Universal Credit Housing Allowance.

These arrangements are typically planned for around 12 months, with support to help you move on when you are ready.

Private Renting

Care leavers aged 18 to 25 may be entitled to the higher one-bedroom rate of Universal Credit Housing Allowance. This can help towards rent costs.

The allowance does not cover household bills, so it is important to plan your budget carefully. Your PA can help you understand what you can afford and support you with your property search.

If you are not working, the most affordable option is often a room in a shared house.

If you can afford a self-contained property, you will be responsible for managing your tenancy and paying rent, bills, council tax, and other household costs.

Your PA can also help you access advice from local housing teams who can provide more information about housing opportunities in your area.

Take your time when considering independent living. Living on your own can be rewarding, but it also requires good budgeting and life skills. Your PA can help you think through your options and make the choice that is right for you.

Shared housing (HMO)

This means:

  • Renting a room in a shared house
  • Sharing facilities like a kitchen or bathroom

You can look for rooms on:

This is a common first step into independence.

Staying Put

"Staying Put" allows you to remain living with your foster carers after you turn 18.

This arrangement requires agreement from everyone involved. You will become a lodger, have a tenancy agreement, and continue receiving support from your former foster carers. You will usually be expected to contribute to your living costs through work income or Universal Credit Housing Allowance.

Staying Put gives you extra time to develop your independent living skills in a familiar environment. The arrangement normally ends by age 21, although some former foster carers may choose to continue renting a room to you after that.

Supported Accommodation

Supported accommodation comes in many different forms. Often, it involves living with other young people in a shared setting.

These placements provide support to help you develop independence while preparing for more permanent housing. There will usually be house rules which everyone is expected to follow, helping to create a safe and positive living environment.

Supported accommodation is the main type of accommodation that the Care Leavers Team can arrange. Placements are usually time-limited and based on the level of support you need.

Some settings have staff available at all times, while others provide support at specific times. Your PA and accommodation staff will work with you to develop your independent living skills.

Most supported accommodation providers will ask you to contribute towards your rent, usually using Universal Credit Housing Allowance. Your PA will help you understand how this works.

Supported Lodgings

Supported Lodgings offer a more independent experience while still providing support.

You will live with a host and receive additional support from a support worker. Together, they will help you build the confidence and skills needed to move into more independent accommodation in the future.

You will have a tenancy agreement and will agree expectations and house rules with your host. Rent is usually paid from your income or Universal Credit Housing Allowance.

These arrangements are typically planned for around 12 months, with support to help you move on when you are ready.

Private Renting

Care leavers aged 18 to 25 may be entitled to the higher one-bedroom rate of Universal Credit Housing Allowance. This can help towards rent costs.

The allowance does not cover household bills, so it is important to plan your budget carefully. Your PA can help you understand what you can afford and support you with your property search.

If you are not working, the most affordable option is often a room in a shared house.

If you can afford a self-contained property, you will be responsible for managing your tenancy and paying rent, bills, council tax, and other household costs.

Your PA can also help you access advice from local housing teams who can provide more information about housing opportunities in your area.

Take your time when considering independent living. Living on your own can be rewarding, but it also requires good budgeting and life skills. Your PA can help you think through your options and make the choice that is right for you.

Shared housing (HMO)

This means:

  • Renting a room in a shared house
  • Sharing facilities like a kitchen or bathroom

You can look for rooms on:

This is a common first step into independence.

When you rent a property from a private landlord, you will usually need to pay:

  • Rent in advance (often 4 to 6 weeks' rent)
  • A deposit (usually around one month's rent)

This is something that many young people have to do when moving into private rented accommodation, not just care leavers but as a care leaver you may be entitled to help so speak to your PA.

Top tip: If a landlord or letting agent asks for a deposit, rent in advance or a guarantor, speak to your Personal Adviser before saying no to a property. Support may be available to help you access suitable accommodation.

What is a guarantor?

Some landlords or letting agents may also ask for a guarantor. A guarantor is an adult who agrees to cover certain costs, such as rent arrears, if you are unable to pay.

Many young people ask a parent or family member to be their guarantor, but care leavers may not always have someone who can do this.

What if I don't have a guarantor?

If you do not have a guarantor, do not assume that renting privately is not an option.

Your Personal Adviser (PA) can discuss your situation with you and explain what support may be available. If a landlord asks for a guarantor, speak to your Personal Adviser. Children's Services may also be able to provide support or explore other options with you.

What if a landlord won't accept Hampshire County Council as my guarantor?

Some landlords and letting agents do not accept a Local Authority as a guarantor. Unfortunately, this is their choice and not something we can change. 

If this happens, don't panic. Speak to your Personal Adviser straight away. They can help you look at other accommodation options and put you in touch with housing services that may be able to offer additional support.

Your local housing team can also provide advice about alternative housing options, local schemes and other support that may be available to you.

When you rent a property from a private landlord, you will usually need to pay:

  • Rent in advance (often 4 to 6 weeks' rent)
  • A deposit (usually around one month's rent)

This is something that many young people have to do when moving into private rented accommodation, not just care leavers but as a care leaver you may be entitled to help so speak to your PA.

Top tip: If a landlord or letting agent asks for a deposit, rent in advance or a guarantor, speak to your Personal Adviser before saying no to a property. Support may be available to help you access suitable accommodation.

What is a guarantor?

Some landlords or letting agents may also ask for a guarantor. A guarantor is an adult who agrees to cover certain costs, such as rent arrears, if you are unable to pay.

Many young people ask a parent or family member to be their guarantor, but care leavers may not always have someone who can do this.

What if I don't have a guarantor?

If you do not have a guarantor, do not assume that renting privately is not an option.

Your Personal Adviser (PA) can discuss your situation with you and explain what support may be available. If a landlord asks for a guarantor, speak to your Personal Adviser. Children's Services may also be able to provide support or explore other options with you.

What if a landlord won't accept Hampshire County Council as my guarantor?

Some landlords and letting agents do not accept a Local Authority as a guarantor. Unfortunately, this is their choice and not something we can change. 

If this happens, don't panic. Speak to your Personal Adviser straight away. They can help you look at other accommodation options and put you in touch with housing services that may be able to offer additional support.

Your local housing team can also provide advice about alternative housing options, local schemes and other support that may be available to you.

Some landlords and letting agents may ask you to provide a guarantor before offering a tenancy. A guarantor is someone who agrees to cover rent or other costs if you cannot pay.

If you do not have a family member or other suitable person who can act as a guarantor, there are professional guarantor services available. These services usually charge a fee, so it is important to check the costs and terms before applying.

You may wish to explore:

Important: Hampshire County Council does not recommend or endorse any particular guarantor service. You should check eligibility, fees, terms and conditions before using any provider.

Some landlords and letting agents may ask you to provide a guarantor before offering a tenancy. A guarantor is someone who agrees to cover rent or other costs if you cannot pay.

If you do not have a family member or other suitable person who can act as a guarantor, there are professional guarantor services available. These services usually charge a fee, so it is important to check the costs and terms before applying.

You may wish to explore:

Important: Hampshire County Council does not recommend or endorse any particular guarantor service. You should check eligibility, fees, terms and conditions before using any provider.

Most private rented properties require a security deposit before you move in. If you are struggling to afford a deposit, some landlords and letting agents may offer deposit alternative schemes.

These schemes do not always remove your responsibility for costs at the end of a tenancy, so it is important to understand the terms and conditions before signing up.

You may wish to explore:

  • Reposit - a deposit alternative scheme where tenants typically pay an upfront fee instead of a traditional cash deposit. Reposit states that it is regulated by the Financial Conduct Authority (FCA).
  • Zero Deposit - a deposit replacement scheme that allows eligible tenants to move into a property without paying a traditional five-week deposit. The scheme involves a lower upfront payment and ongoing fees. Zero Deposit states that it is FCA regulated.

Important: Hampshire County Council does not recommend or endorse any particular provider. Deposit replacement schemes are not always cheaper than a traditional deposit and you may still be liable for rent arrears, damage, cleaning costs or other charges at the end of your tenancy. Check all fees, eligibility criteria and terms carefully before applying.

Most private rented properties require a security deposit before you move in. If you are struggling to afford a deposit, some landlords and letting agents may offer deposit alternative schemes.

These schemes do not always remove your responsibility for costs at the end of a tenancy, so it is important to understand the terms and conditions before signing up.

You may wish to explore:

  • Reposit - a deposit alternative scheme where tenants typically pay an upfront fee instead of a traditional cash deposit. Reposit states that it is regulated by the Financial Conduct Authority (FCA).
  • Zero Deposit - a deposit replacement scheme that allows eligible tenants to move into a property without paying a traditional five-week deposit. The scheme involves a lower upfront payment and ongoing fees. Zero Deposit states that it is FCA regulated.

Important: Hampshire County Council does not recommend or endorse any particular provider. Deposit replacement schemes are not always cheaper than a traditional deposit and you may still be liable for rent arrears, damage, cleaning costs or other charges at the end of your tenancy. Check all fees, eligibility criteria and terms carefully before applying.

Council tax is a bill that helps pay for local services in the area where you live, such as rubbish collection, libraries, parks, social care, and other council services.

If you rent or own a home and are aged 18 or over, you may need to pay council tax. The amount depends on where you live, who lives with you, and whether you qualify for any discounts or support.

Many local councils offer council tax discounts, reductions or exemptions for care leavers up to their 25th birthday. The level of support available varies depending on where you live and your individual circumstances. Some councils provide a full reduction, while others offer partial discounts or apply different rules depending on who you live with.

If you think you may be eligible, speak to your local or district or borough council's council tax team.

Council Area

  

Further Information

Basingstoke and Deane

  

Basingstoke and Deane Council Tax Discount

East Hampshire

  

East Hampshire Care Leaver Council Tax Discount

Eastleigh

  

Eastleigh Care Leaver Council Tax Support

Fareham

  

Fareham Council Tax Discounts and Exemptions

Hart

  

Hart Council Tax Discounts and Exemptions

Havant

  

Contact Havant Borough Council for current scheme details.

New Forest

  

New Forest Council Tax Exemptions

Rushmoor

  

Rushmoor Care Leaver Discount

Test Valley

  

Test Valley Care Leaver Discount

Winchester

  

Winchester Council Tax Information

Portsmouth

  

Portsmouth Care Leaver Council Tax Discount

Southampton

  

Southampton Care Leaver Reduction Scheme

If you're unsure what support is available where you live, speak to your Personal Adviser, who can help you check your eligibility and make an application.

Council tax is a bill that helps pay for local services in the area where you live, such as rubbish collection, libraries, parks, social care, and other council services.

If you rent or own a home and are aged 18 or over, you may need to pay council tax. The amount depends on where you live, who lives with you, and whether you qualify for any discounts or support.

Many local councils offer council tax discounts, reductions or exemptions for care leavers up to their 25th birthday. The level of support available varies depending on where you live and your individual circumstances. Some councils provide a full reduction, while others offer partial discounts or apply different rules depending on who you live with.

If you think you may be eligible, speak to your local or district or borough council's council tax team.

Council Area

  

Further Information

Basingstoke and Deane

  

Basingstoke and Deane Council Tax Discount

East Hampshire

  

East Hampshire Care Leaver Council Tax Discount

Eastleigh

  

Eastleigh Care Leaver Council Tax Support

Fareham

  

Fareham Council Tax Discounts and Exemptions

Hart

  

Hart Council Tax Discounts and Exemptions

Havant

  

Contact Havant Borough Council for current scheme details.

New Forest

  

New Forest Council Tax Exemptions

Rushmoor

  

Rushmoor Care Leaver Discount

Test Valley

  

Test Valley Care Leaver Discount

Winchester

  

Winchester Council Tax Information

Portsmouth

  

Portsmouth Care Leaver Council Tax Discount

Southampton

  

Southampton Care Leaver Reduction Scheme

If you're unsure what support is available where you live, speak to your Personal Adviser, who can help you check your eligibility and make an application.

Local Connection Exemption

Care leavers under the age of 25 cannot be refused social housing because they do not have a local connection to an area. This means that a local authority cannot reject a social housing application solely because you have not lived in that area previously. If you live outside Hampshire and would like to remain there after turning 18, we can help you contact the local housing department to explore your options.

Local Connection Exemption

Care leavers under the age of 25 cannot be refused social housing because they do not have a local connection to an area. This means that a local authority cannot reject a social housing application solely because you have not lived in that area previously. If you live outside Hampshire and would like to remain there after turning 18, we can help you contact the local housing department to explore your options.

Not all student accommodation stays open during the Christmas, Easter and summer holidays. If you cannot stay in your university accommodation and do not have somewhere else suitable to live, talk to your PA as soon as possible.

We have a duty to help you find accommodation during university holiday periods if you need it. Your PA can help you understand your options, make plans in advance and make sure you have somewhere safe and suitable to stay.

Don't wait until the last minute. As soon as you know your accommodation closes during the holidays, let your PA know so that support can be arranged.

Not all student accommodation stays open during the Christmas, Easter and summer holidays. If you cannot stay in your university accommodation and do not have somewhere else suitable to live, talk to your PA as soon as possible.

We have a duty to help you find accommodation during university holiday periods if you need it. Your PA can help you understand your options, make plans in advance and make sure you have somewhere safe and suitable to stay.

Don't wait until the last minute. As soon as you know your accommodation closes during the holidays, let your PA know so that support can be arranged.

If you move into accommodation and need essential items, the Independent Living Fund (ILF) can help.

The fund provides up to £3,000 for essential household items such as furniture and kitchen equipment. Your PA will explain what items can be funded and what spending limits apply.

The fund is provided as items are needed rather than as a single payment and can only be accessed once.

We encourage you to plan carefully and consider second-hand or free items where appropriate to help make the most of your budget. Your PA can support you with this.

Essential items you may need

  • Bed
  • Bedding (sheets, duvet, pillows)
  • Towels
  • Wardrobe or storage
  • Sofa
  • Basic kitchen equipment (plates, pans, cutlery)
  • Cooker or microwave
  • Fridge/freezer
  • Washing machine
  • Iron and ironing board
  • TV or DVD player

We will help you prioritise what you need first — you don’t have to get everything at once.

If you move into accommodation and need essential items, the Independent Living Fund (ILF) can help.

The fund provides up to £3,000 for essential household items such as furniture and kitchen equipment. Your PA will explain what items can be funded and what spending limits apply.

The fund is provided as items are needed rather than as a single payment and can only be accessed once.

We encourage you to plan carefully and consider second-hand or free items where appropriate to help make the most of your budget. Your PA can support you with this.

Essential items you may need

  • Bed
  • Bedding (sheets, duvet, pillows)
  • Towels
  • Wardrobe or storage
  • Sofa
  • Basic kitchen equipment (plates, pans, cutlery)
  • Cooker or microwave
  • Fridge/freezer
  • Washing machine
  • Iron and ironing board
  • TV or DVD player

We will help you prioritise what you need first — you don’t have to get everything at once.

Moving into your own home can feel exciting, but it can also be a big step. Centrepoint provides support to help young people develop the skills and confidence needed to live independently.

The support available includes:

  • learning practical skills such as managing a budget and paying household bills
  • help to find suitable accommodation
  • access to a rent deposit guarantee scheme
  • support during the transition to independent living.

Centrepoint's aim is to help young people build confidence, improve their wellbeing and successfully move into long-term independent accommodation. They also continue to provide support after a young person has moved into their new home.

Find out more: Centrepoint - Moving On  

Moving into your own home can feel exciting, but it can also be a big step. Centrepoint provides support to help young people develop the skills and confidence needed to live independently.

The support available includes:

  • learning practical skills such as managing a budget and paying household bills
  • help to find suitable accommodation
  • access to a rent deposit guarantee scheme
  • support during the transition to independent living.

Centrepoint's aim is to help young people build confidence, improve their wellbeing and successfully move into long-term independent accommodation. They also continue to provide support after a young person has moved into their new home.

Find out more: Centrepoint - Moving On  

Living independently comes with lots of new responsibilities, and there can be a lot to think about when moving into a new home. This practical checklist can help you stay organised before, during and after your move. It includes useful reminders about setting up your home, managing bills, updating your details with services, staying safe, and looking after your tenancy.

Top tips

  • Take a meter reading when you move in and keep a photo on your phone.
  • Make sure you know who supplies your gas and electricity.
  • Check whether you have a credit meter or a prepayment meter.
  • Read your bills carefully and keep copies of important information.
  • If something doesn't look right, contact your supplier straight away.

Whether this is your first home or you're moving to a new property, this resource can help you feel more confident and prepared. Keep it handy as a guide and use it to make sure you don't miss any important steps along the way. 

You may also find the checklist useful if you're preparing to move in the future and want to understand some of the things you'll need to think about when living independently.

Setting up home checklist - Download

Living independently comes with lots of new responsibilities, and there can be a lot to think about when moving into a new home. This practical checklist can help you stay organised before, during and after your move. It includes useful reminders about setting up your home, managing bills, updating your details with services, staying safe, and looking after your tenancy.

Top tips

  • Take a meter reading when you move in and keep a photo on your phone.
  • Make sure you know who supplies your gas and electricity.
  • Check whether you have a credit meter or a prepayment meter.
  • Read your bills carefully and keep copies of important information.
  • If something doesn't look right, contact your supplier straight away.

Whether this is your first home or you're moving to a new property, this resource can help you feel more confident and prepared. Keep it handy as a guide and use it to make sure you don't miss any important steps along the way. 

You may also find the checklist useful if you're preparing to move in the future and want to understand some of the things you'll need to think about when living independently.

Setting up home checklist - Download

You have the right to feel safe in your home. Living independently can be exciting, but it is important to know how to keep yourself, your belongings and your personal information safe.

Find out how to keep yourself safe at home

You have the right to feel safe in your home. Living independently can be exciting, but it is important to know how to keep yourself, your belongings and your personal information safe.

Find out how to keep yourself safe at home

When you move into a property, you will usually need to set up accounts for services such as:

  • Gas
  • Electricity
  • Broadband and phone services

You can often choose which energy supplier you use. It is worth comparing prices and tariffs to find the best option for your budget.

The three largest organisations that help people compare energy prices are:

Make sure you:

  • Read and record the gas and electricity meter readings when you move in.
  • Set up your accounts as soon as possible.
  • Keep copies of important documents and bills.
  • Contact your supplier if you are struggling to pay your bills, as support may be available.

When you move into a property, you will usually need to set up accounts for services such as:

  • Gas
  • Electricity
  • Broadband and phone services

You can often choose which energy supplier you use. It is worth comparing prices and tariffs to find the best option for your budget.

The three largest organisations that help people compare energy prices are:

Make sure you:

  • Read and record the gas and electricity meter readings when you move in.
  • Set up your accounts as soon as possible.
  • Keep copies of important documents and bills.
  • Contact your supplier if you are struggling to pay your bills, as support may be available.
Shopping for appliances

Buying your next home appliance second hand is a great way to save money and reduce the amount of usable appliances going to landfill. You can reduce packaging going to waste as new appliances come with a bin-full of packaging materials and not all of them are recyclable. But how do you ensure you’re buying good quality second hand appliances? We’ve got some top tips to help you.

If you are buying from an individual then make sure to see the item before you pay and fully test that it works before you take it home with you.

Having the model or serial number of the appliance so you can get spare parts if you need to and to download the manual for appliances off the internet in case you need to.

Don’t be put off by dirt or cosmetic marks and damage as this isn’t detrimental to how well the appliance will work.

Where possible see if you can test that the appliance works e.g. a kettle or microwave can be plugged in and you can check the settings. This isn’t possible with every appliance and in particular larger appliances, so if buying from a shop or organisation, check with their guarantee or returns policy.

Ensure that the wires are intact, no fraying or damage to them. This is because frayed wires can cause fires or give you an electric shock.

Where to find second hand bargains

Some brands that sell refurbished appliances include Dualit, Ninja, and Vitamix. And you can sometimes find kitchenware and cookware on Ikea re-shop and re-use.

As well as physical shops, some charity shops have dedicated online selling platforms, such as ebay shops. Second hand appliances in charity shops, or sold via their online platforms have to be PAT tested before being sold, so you have the peace of mind of knowing that the item you’re buying is safe.

But unlike professionally refurbished appliances, appliances sold by charity shops are pretty much sold in the condition in which they were donated, and don’t come with a warranty. The plus side is that they’re often very cheap, the downside is that there could be missing parts or the appliance may no longer be performing as originally intended.

Reuse Network - is a national network of reuse centres who stock high-quality, affordable household items. Many centres will still charge for items but at a significantly cheaper rate than retail. People on benefits get a discount of 30% on items they buy.

Online marketplaces

Websites like ebay, Gumtree, Facebook marketplace and Vinted, are all excellent places to source good quality second hand appliances. Many people sell high quality appliances for reasons such as moving house, or unwanted gifts, so there are bargains to be had.

Always follow the safety rules set out by the website to ensure you stay protected. If possible, meet the seller in person and inspect the item before handing over any cash. If the item is being posted, paying through sites such as PayPal can offer additional protection.

Grants

There are a number of charities which give grants to young people who are struggling financially. Search for grants.

Shopping for appliances

Buying your next home appliance second hand is a great way to save money and reduce the amount of usable appliances going to landfill. You can reduce packaging going to waste as new appliances come with a bin-full of packaging materials and not all of them are recyclable. But how do you ensure you’re buying good quality second hand appliances? We’ve got some top tips to help you.

If you are buying from an individual then make sure to see the item before you pay and fully test that it works before you take it home with you.

Having the model or serial number of the appliance so you can get spare parts if you need to and to download the manual for appliances off the internet in case you need to.

Don’t be put off by dirt or cosmetic marks and damage as this isn’t detrimental to how well the appliance will work.

Where possible see if you can test that the appliance works e.g. a kettle or microwave can be plugged in and you can check the settings. This isn’t possible with every appliance and in particular larger appliances, so if buying from a shop or organisation, check with their guarantee or returns policy.

Ensure that the wires are intact, no fraying or damage to them. This is because frayed wires can cause fires or give you an electric shock.

Where to find second hand bargains

Some brands that sell refurbished appliances include Dualit, Ninja, and Vitamix. And you can sometimes find kitchenware and cookware on Ikea re-shop and re-use.

As well as physical shops, some charity shops have dedicated online selling platforms, such as ebay shops. Second hand appliances in charity shops, or sold via their online platforms have to be PAT tested before being sold, so you have the peace of mind of knowing that the item you’re buying is safe.

But unlike professionally refurbished appliances, appliances sold by charity shops are pretty much sold in the condition in which they were donated, and don’t come with a warranty. The plus side is that they’re often very cheap, the downside is that there could be missing parts or the appliance may no longer be performing as originally intended.

Reuse Network - is a national network of reuse centres who stock high-quality, affordable household items. Many centres will still charge for items but at a significantly cheaper rate than retail. People on benefits get a discount of 30% on items they buy.

Online marketplaces

Websites like ebay, Gumtree, Facebook marketplace and Vinted, are all excellent places to source good quality second hand appliances. Many people sell high quality appliances for reasons such as moving house, or unwanted gifts, so there are bargains to be had.

Always follow the safety rules set out by the website to ensure you stay protected. If possible, meet the seller in person and inspect the item before handing over any cash. If the item is being posted, paying through sites such as PayPal can offer additional protection.

Grants

There are a number of charities which give grants to young people who are struggling financially. Search for grants.

Landlords, especially if they are a social landlord, (housing associations and council housing providers), often have small grants that tenants can apply for. These include Vivid, Sovereign Housing, Clarion Housing and Aster.

Speak to your housing association for more information.

Use the internet to search for reuse organisations that may sell second hand furniture and appliances.

Here are some websites or organisations you could try:

Gumtree - for second hand furniture and appliances for sale.
Emmaus Hampshire is a social enterprise which helps people out of homelessness. They have a large furniture shop in Eastleigh.
The Community Furniture Project in Basingstoke sells a wide range of used furniture.
The Furniture Helpline in Alton provides affordable household goods, household furniture and white-goods at very low prices to those with a need.
Jacob's Well Care Centre aims to provide furniture to those in need in the Gosport area.
Search the Community Directory to find organisations that can help with furniture.

Charity shops, such as the British Heart Foundation, are also a good place to start if you want to buy second hand goods for the home at affordable prices.

Scratch 

Furnish to Flourish provides basic furniture and household items to individuals and families who are suffering poverty and disadvantage who live in Hampshire.

To access this ask any agency helping you to contact Scratch to refer you.

Furnish to Flourish can offer a Basic Package of furniture including:

  • Three Piece Suite (or similar seating)
  • Beds (as many as are needed, including Doubles, Singles, Cots (when available))
  • Bedding
  • Curtains
  • Kitchen Box (crockery, cutlery, pots & pans etc.)
  • Kettle
  • Toaster
  • Wardrobe
  • Chest of Drawers
  • Bedside Cabinets
  • Table & Chairs
  • Coffee Table
  • T.V. Cabinets

You will need to pay some money towards this but you get enough furniture to furnish you entire home and it is delivered to you.

They are also able to help with single items of furniture - please contact the SCRATCH office for further information and current prices for single pieces.

Some household waste recycling centres have sections where you can buy second hand furniture.

Low cost credit

Smarter Buys
Smarter Buys works in partnership with a number of social landlords to offer tenants a responsible, affordable finance alternative to high-cost high street stores.

If you aren’t a tenant of one of the participating social landlords, you can still purchase essential furniture items from the store but may need a debit or credit card to do so.

Credit Unions
A good place to start is your local Credit Union. A Credit Union is a financial co-operative which provides savings, loans and a range of services to its members. It is owned and controlled by the members so it’s aim is to provide the best service to members rather than profits for 
shareholders.

They can provide loans at low interest rates to members and they encourage members to save with them which is a great way to start building up a credit rating.

Fair for You
Fair for You is an alternative to high cost weekly payment stores and offers 
flexible affordable loans to people on low incomes. It allows families to buy goods direct from their suppliers, with flexible affordable repayment schedules.

As well as helping people access essential items affordably, it also serves to improve their credit rating, making it much easier for them to access mainstream credit in future.

You pay what you can afford, when you can afford it and the faster you pay it off, the less you pay. 

Landlords, especially if they are a social landlord, (housing associations and council housing providers), often have small grants that tenants can apply for. These include Vivid, Sovereign Housing, Clarion Housing and Aster.

Speak to your housing association for more information.

Use the internet to search for reuse organisations that may sell second hand furniture and appliances.

Here are some websites or organisations you could try:

Gumtree - for second hand furniture and appliances for sale.
Emmaus Hampshire is a social enterprise which helps people out of homelessness. They have a large furniture shop in Eastleigh.
The Community Furniture Project in Basingstoke sells a wide range of used furniture.
The Furniture Helpline in Alton provides affordable household goods, household furniture and white-goods at very low prices to those with a need.
Jacob's Well Care Centre aims to provide furniture to those in need in the Gosport area.
Search the Community Directory to find organisations that can help with furniture.

Charity shops, such as the British Heart Foundation, are also a good place to start if you want to buy second hand goods for the home at affordable prices.

Scratch 

Furnish to Flourish provides basic furniture and household items to individuals and families who are suffering poverty and disadvantage who live in Hampshire.

To access this ask any agency helping you to contact Scratch to refer you.

Furnish to Flourish can offer a Basic Package of furniture including:

  • Three Piece Suite (or similar seating)
  • Beds (as many as are needed, including Doubles, Singles, Cots (when available))
  • Bedding
  • Curtains
  • Kitchen Box (crockery, cutlery, pots & pans etc.)
  • Kettle
  • Toaster
  • Wardrobe
  • Chest of Drawers
  • Bedside Cabinets
  • Table & Chairs
  • Coffee Table
  • T.V. Cabinets

You will need to pay some money towards this but you get enough furniture to furnish you entire home and it is delivered to you.

They are also able to help with single items of furniture - please contact the SCRATCH office for further information and current prices for single pieces.

Some household waste recycling centres have sections where you can buy second hand furniture.

Low cost credit

Smarter Buys
Smarter Buys works in partnership with a number of social landlords to offer tenants a responsible, affordable finance alternative to high-cost high street stores.

If you aren’t a tenant of one of the participating social landlords, you can still purchase essential furniture items from the store but may need a debit or credit card to do so.

Credit Unions
A good place to start is your local Credit Union. A Credit Union is a financial co-operative which provides savings, loans and a range of services to its members. It is owned and controlled by the members so it’s aim is to provide the best service to members rather than profits for 
shareholders.

They can provide loans at low interest rates to members and they encourage members to save with them which is a great way to start building up a credit rating.

Fair for You
Fair for You is an alternative to high cost weekly payment stores and offers 
flexible affordable loans to people on low incomes. It allows families to buy goods direct from their suppliers, with flexible affordable repayment schedules.

As well as helping people access essential items affordably, it also serves to improve their credit rating, making it much easier for them to access mainstream credit in future.

You pay what you can afford, when you can afford it and the faster you pay it off, the less you pay. 

Your tenancy agreement is an important legal document. It sets out your rights and responsibilities, as well as your landlord's responsibilities.

Before signing a tenancy agreement, make sure you understand what you are agreeing to. If you are unsure about anything, speak to your Personal Adviser (PA) or another trusted adult before signing.

Things to check before you sign

Make sure you know:

  • How much rent you need to pay and when it is due.
  • What bills you are responsible for paying, such as council tax, gas, electricity, water or internet.
  • How repairs are reported and who is responsible for them.
  • Whether there are any rules about visitors, pets or smoking.
  • How much notice you need to give if you want to move out.

Top tips before renting

  • ✔️ Talk to your PA before signing anything
  • ✔️ Make sure you understand the agreement
  • ✔️ Think about your budget (can you afford the rent each month?)
  • ✔️ Ask for help if you are unsure

Keep a copy of your tenancy agreement somewhere safe. You may need it when applying for benefits, proving your address or resolving any problems with your landlord.

The Renter's Rights Act Explained by the Citizen's Advice

 

If you rent from a private landlord in England, you will usually have an assured periodic tenancy. This means:

  • Your tenancy does not have a fixed end date and continues until you decide to leave or the landlord has a legal reason to end the tenancy.
  • Your landlord cannot evict you without following the correct legal process.
  • Your landlord must keep the property safe and carry out certain repairs.
  • You have the right to live in the property without unnecessary interference from your landlord. 

Your responsibilities

As a tenant, you are expected to:

  • Pay your rent on time.
  • Pay any bills that are your responsibility.
  • Look after the property and report repairs when needed.
  • Be considerate to neighbours.
  • Follow the terms of your tenancy agreement.

If you are struggling to pay your rent or bills, get help straight away. Speaking to your landlord, PA or support worker early can often prevent small problems becoming bigger ones.

Your tenancy agreement is an important legal document. It sets out your rights and responsibilities, as well as your landlord's responsibilities.

Before signing a tenancy agreement, make sure you understand what you are agreeing to. If you are unsure about anything, speak to your Personal Adviser (PA) or another trusted adult before signing.

Things to check before you sign

Make sure you know:

  • How much rent you need to pay and when it is due.
  • What bills you are responsible for paying, such as council tax, gas, electricity, water or internet.
  • How repairs are reported and who is responsible for them.
  • Whether there are any rules about visitors, pets or smoking.
  • How much notice you need to give if you want to move out.

Top tips before renting

  • ✔️ Talk to your PA before signing anything
  • ✔️ Make sure you understand the agreement
  • ✔️ Think about your budget (can you afford the rent each month?)
  • ✔️ Ask for help if you are unsure

Keep a copy of your tenancy agreement somewhere safe. You may need it when applying for benefits, proving your address or resolving any problems with your landlord.

The Renter's Rights Act Explained by the Citizen's Advice

 

If you rent from a private landlord in England, you will usually have an assured periodic tenancy. This means:

  • Your tenancy does not have a fixed end date and continues until you decide to leave or the landlord has a legal reason to end the tenancy.
  • Your landlord cannot evict you without following the correct legal process.
  • Your landlord must keep the property safe and carry out certain repairs.
  • You have the right to live in the property without unnecessary interference from your landlord. 

Your responsibilities

As a tenant, you are expected to:

  • Pay your rent on time.
  • Pay any bills that are your responsibility.
  • Look after the property and report repairs when needed.
  • Be considerate to neighbours.
  • Follow the terms of your tenancy agreement.

If you are struggling to pay your rent or bills, get help straight away. Speaking to your landlord, PA or support worker early can often prevent small problems becoming bigger ones.

If you:

  • Become Homeless
  • Are at risk of becoming homeless
  • Are not safe where you are

Your first step is to immediately contact your Personal Advisor (PA) at Hampshire County Council Children’s Services.

You can also get support from a Homelessness Prevention Personal Adviser (HPPA). HPPAs are specialists who work alongside care leavers to help prevent homelessness. They can:

  • Help you understand your housing options.
  • Work with you to plan your next accommodation move.
  • Support you if your tenancy is at risk.
  • Help if relationships at home have broken down.
  • Assist with homeless applications and housing advice.
  • Work with landlords, housing providers and other services to help you stay safely housed.

We want to help you find solutions before a problem becomes an emergency, so please talk to us as soon as you become concerned about your accommodation.

If You Have Nowhere Safe to Stay

If you think you may become homeless, are at risk of sleeping rough, or have nowhere safe to stay tonight, contact your Personal Adviser or Care Leavers Team immediately.

If you cannot reach your PA call Hampshire Children's Services on 0300 555 1384 or contact the local housing team at your district or borough council straight away.

Outside office hours, contact the Hampshire County Council Emergency Duty Service:

0300 555 1373

As a care leaver - you have priority for housing. 

You can also contact Shelter:

  • Shelter helpline: 0808 800 4444

💬 It’s always better to ask for help early.

If you:

  • Become Homeless
  • Are at risk of becoming homeless
  • Are not safe where you are

Your first step is to immediately contact your Personal Advisor (PA) at Hampshire County Council Children’s Services.

You can also get support from a Homelessness Prevention Personal Adviser (HPPA). HPPAs are specialists who work alongside care leavers to help prevent homelessness. They can:

  • Help you understand your housing options.
  • Work with you to plan your next accommodation move.
  • Support you if your tenancy is at risk.
  • Help if relationships at home have broken down.
  • Assist with homeless applications and housing advice.
  • Work with landlords, housing providers and other services to help you stay safely housed.

We want to help you find solutions before a problem becomes an emergency, so please talk to us as soon as you become concerned about your accommodation.

If You Have Nowhere Safe to Stay

If you think you may become homeless, are at risk of sleeping rough, or have nowhere safe to stay tonight, contact your Personal Adviser or Care Leavers Team immediately.

If you cannot reach your PA call Hampshire Children's Services on 0300 555 1384 or contact the local housing team at your district or borough council straight away.

Outside office hours, contact the Hampshire County Council Emergency Duty Service:

0300 555 1373

As a care leaver - you have priority for housing. 

You can also contact Shelter:

  • Shelter helpline: 0808 800 4444

💬 It’s always better to ask for help early.